Houseperson Housekeeping

Mainstay Suites; Richmond Heights (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Mainstay Suites is seeking a Housekeeping Houseperson to support the housekeeping team by cleaning public areas, assisting Room Attendants, and restocking supplies. You will help keep guest areas clean, safe, and welcoming.

This role requires reliable communication, the ability to work weekends/holidays, and the physical stamina to stand, lift, and move supplies. Prior hotel housekeeping experience is preferred, and you will follow all safety procedures and PPE guidelines.

Qualifications

• Hotel housekeeping experience preferred.
• Ability to communicate verbally and in writing to follow duties.
• Ability to work varied schedule including weekends and holidays.

Responsibilities

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, restrooms, fitness center, and other common spaces.
• Assist Room Attendants by stripping linen from vacated guest rooms.
• Collect and remove soiled linens, trash, and recyclables from guest floors and housekeeping carts.
• Restock housekeeping closets and ensure supplies are organized and ready for use.
• Respond to guest requests and deliver items courteously.
• May set up and break down meeting/event rooms as assigned.
• Maintain cleanliness and safety of service areas, including storage rooms and housekeeping workspaces.
• Report maintenance or safety issues immediately and follow SDS PPE guidelines.

Skills

Verbal communication

Written communication

Flexible schedule

Job description

Description

The Housekeeping Houseperson supports the housekeeping team by maintaining cleanliness in public spaces, assisting Room Attendants, and ensuring supplies and equipment are properly stocked and delivered. This role is essential for keeping both guest-facing and back-of-house areas clean, safe, and inviting.

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, restrooms, fitness center, and other common spaces (interior and exterior).
• Assist Room Attendants by stripping linen from vacated guest rooms.
• Collect and remove soiled linens, trash, and recyclables from guest floors and housekeeping carts.
• Restock housekeeping closets and ensure supplies are organized and ready for use.
• Respond promptly to guest requests (extra linens, cribs, rollaway beds, etc.) and deliver items courteously.
• May set up and break down meeting/event rooms as assigned.
• Maintain cleanliness and safety of service areas, including storage rooms and housekeeping workspaces.
• Report maintenance or safety issues immediately (e.g., spills, broken equipment, lighting).
• Follow all hotel safety, security, and sanitation procedures.
• Provide courteous and professional service when interacting with guests and co-workers.
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.
• Other duties as assigned by management.

Requirements

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to push up to 75 pounds, lift and carry up to 25 lbs.
• Must be able to visually inspect public areas to ensure adherence to standards.