Houseperson

Northwest x Southern Hospitality; Lewiston (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Sick leave

Life Insurance

401(k) retirement plan

Employee discounts

Direct deposit

Referral bonuses

Promotional opportunities

Job summary

Northwest x Southern Hospitality is hiring a Houseperson at our Lewiston property. The role focuses on cleaning designated hotel areas, including guestrooms, hallways and public spaces, to ensure guest comfort and satisfaction.

Ideal candidates have a high school diploma or GED and strong organizational and communication skills. Hospitality experience is preferred; you will learn linen changes, amenity replenishment, bed making and how to respond to guest requests.

Qualifications

• High school diploma or GED is required or preferred.
• Strong organizational and communication skills are essential.
• Problem-solving abilities help in guest interactions and daily tasks.

Responsibilities

• Provide cleaning services in designated hotel areas (sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors).
• In guestrooms, replace linens, replenish amenities and make beds.
• Communicate with guests to address complaints and respond to special requests.

Skills

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or GED

Job description

Hampton Inn Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Houseperson! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position?

Summary of position

The primary purpose of this position is to provide cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. When assigned to guestrooms, replaces linens, replenishes amenities and makes beds. Also communicates with guests to effectively respond to complaints and special requests.

Qualifications

• High school diploma or equivalent GED; prior hotel or hospitality experience preferred
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills

How we can elevate your career

Advancement

Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.

Teamwork

Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.

Why work for NSH?

Work-Life Balance

• Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
• New Year's Day
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving Day
• Christmas Day
• Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
• Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
• Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
• Bereavement
• Jury/Witness Duty
• Community Volunteer Events
• Social Event Outings

Health and Wellness

These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part of part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).

• Medical and Prescription, Vision
• Dental
• Employee Assistance Program
• Hostcare
• 100% Company Paid Life Insurance
• 401(k) Retirement Plans With Match
• Leave of Absence

Perks

• Team Member Travel Discounts
• Entertainment Industry Discounts
• Snack of the Month
• Monthly Team Member Recognition
• Service Recognition Awards
• Incentive Programs
• Referral Bonuses
• Direct Deposit
• Earned Wage Access
• Retirement Planning
• Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands.

To learn more about our company please visit our web site at www.nwxsouthern.com

Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.