Houseperson

Aquarius Casino Resort; Laughlin (NV); Vor Ort; USD 26.000 - 32.000; Vollzeit

Zusammenfassung

Edgewater Gaming, LLC in Laughlin, NV is seeking a Houseperson to maintain clean, welcoming guest rooms and public areas. You’ll deliver amenities, assist with items, and support daily operations while upholding safety and hotel standards.

Responsibilities include providing courteous guest service, restocking supplies, cleaning areas, and complying with gaming laws and internal controls. 18+ with HS diploma; English required; bilingual a plus. Full-time, on-site position.

Qualifikationen

• 3+ months of experience in a similar role or transferable skills.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Bilingual abilities preferred.
• Committed to a respectful, inclusive, and safety-conscious work environment.

Aufgaben

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Empty Guest Room Attendant carts and assist with trash and soiled linen removal.
• Clean public and back-of-house areas, including floors, stairs, elevators, walls, mirrors, and fixtures.
• Deliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and toiletries.
• Restock and maintain locker rooms, supply closets, and deliver cleaning products to Guest Room Attendants.
• Ensure compliance with all applicable gaming laws, internal controls, policies, and procedures.
• Provide outstanding guest service in a timely manner to guests and team members.

Kenntnisse

Experience in similar role

Communication skills

Team player

Bilingual a plus

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

At Edgewater Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you’re just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

Summary:
As a Houseperson, you are essential to creating a clean, comfortable, and welcoming environment for every guest. You respond promptly to requests by delivering amenities and special items, helping ensure an exceptional guest experience. Your attention to detail and service-first mindset help keep daily operations running smoothly and guests coming back.

Job Description:

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Empty Guest Room Attendant carts throughout the shift and assist with removal of trash and soiled linen
• Clean public and back-of-house areas, including floors, stairwells, elevators, walls, mirrors, and fixtures
• Deliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and requested toiletries
• Restock and maintain locker rooms, supply closets, and deliver cleaning products and equipment to Guest Room Attendants
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• 3+ months of experience in a similar role or transferable skills in a related environment
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Bilingual abilities preferred
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

• At least 18 years of age
• High School Diploma or equivalent required
• English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• None

Physical Requirements

• Regularly push/pull up to 70lbs
• Regularly lift and/or carry up to 50lbs at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Constantly standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity
• Ability to ascend and descend stairs

Work Environment Potential Conditions

• Indoor
• Outdoor
• Smoky
• Noisy
• Extreme hot cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.