Houseperson

Callaway Gardens Resort, Inc.; Georgia; On-site; USD 28,000 - 36,000; Full time

Job summary

Callaway Resort & Gardens is seeking a hotel housekeeping team member to support guest rooms and public areas. You will collect trash and dirty linen, deliver clean linen to guest room attendants, and deep clean carpets and fireplaces as assigned, while keeping safety and hospitality at the forefront.

The role requires prior cleaning and customer service experience, ability to work weekends/holidays, lift up to 20 lbs, reliable transportation, and a good driving record.

Qualifications

• Previous cleaning experience preferred.
• Previous customer service experience, preferably in a hotel or related establishment preferred.
• Strong communication skills in English.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Collect trash and dirty linen and deliver to soiled linen pickup area and dumpsters.
• Deliver clean linen to guest room attendants.
• Clean fireplaces and grills.
• Ensure all equipment is in operation order and all supplies are up to par; report equipment that needs repair or supplies that need to be ordered.
• Clean ceilings, move heavy furniture and deep clean carpets as assigned.
• Turn in all Lost & Found items following the standard procedures.
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
• Ensure areas are free of safety hazards and perform all duties in a safe and efficient manner.
• Be a Team Player and encourage a team work attitude among staff.
• Other duties and tasks as assigned.

Skills

Customer service

Team player

Communication

English proficiency

Job description

Callaway Resort & Gardens (CGR) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason J. Callaway 75 years ago. Currently CGR is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating®. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Job Responsibilities

• Collect trash and dirty linen and deliver to soiled linen pickup area and dumpsters.
• Deliver clean linen to guest room attendants.
• Clean fireplaces and grills.
• Ensure all equipment is in operation order and all supplies are up to par. report equipment that needs repair or supplies that need to be ordered
• Clean ceilings move heavy furniture and deep clean carpets as assigned
• Turn in all Lost & Found items following the standard procedures
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction
• Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner
• Be a Team Player and encourage a team work attitude among staff
• Other duties and tasks as assigned

Job Requirements

• Previous cleaning experience preferred
• Previous customer service experience, preferably in a hotel or related establishment preferred
• Identification verifying you are at least 18 years of age
• The ability to work a flexible schedule including weekends and holidays
• The ability to lift, pull, and push moderate weight (minimum of 20 lbs.)
• The desire to satisfy the needs of others in a fast-paced environment
• The ability and desire to work independently with little supervision
• Strong communication skills - the ability to speak, read, and write in the English Language
• The ability to learn quickly and work in fast-paced position with guest interaction
• Must have a good driving record and valid driver’s License.
• Reliable transportation

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.