Retail Clerk

Callaway-Gardens; Pine Mountain (GA); On-site; USD 28,000 - 38,000; Full time

Job summary

Callaway Resort & Gardens in Pine Mountain, GA is seeking a Retail Clerk to deliver exceptional customer service in our select retail locations. You will assist guests, answer product questions, and process sales at the register.

The role requires strong communication, teamwork, and the ability to work weekends and holidays. The position focuses on maintaining a clean sales floor and supporting ongoing training programs.

Qualifications

• Strong customer service skills with a passion for people.
• Ability to work in a fast-paced environment with multiple priorities.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide outstanding customer service to all guests.
• Greet customers as they enter the retail stores and offer assistance as needed.
• Answer questions about products and services and provide accurate information.
• Process sales transactions and operate cash registers.
• Maintain a clean and organized store environment.
• Assist with restocking merchandise and completing inventory checks.
• Participate in ongoing training and development programs.

Job description

Callaway Resort & Gardens (CRG) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason Callaway 75 years ago. Currently CRG is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating®. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

As a Retail Clerk, you will be responsible for delivering exceptional customer service and providing information about our products and services to our guests. You will be stationed in one of our retail locations including the Discovery Center, Day Butterfly Center, Country Store (located in the Country Kitchen Restaurant), Fantasy in Lights Tent (Winter during Fantasy in Lights program), Sand Bucket (located at Robin Lake Beach - Summer only), and Pumpkins.

Responsibilities:

• Provide outstanding customer service to all guests
• Greet customers as they enter the retail stores and offer assistance as needed
• Answer questions about products and services and provide accurate information
• Process sales transactions and operate cash registers
• Maintain a clean and organized store environment
• Assist with restocking merchandise and completing inventory checks
• Participate in ongoing training and development programs

Requirements:

• Strong customer service skills with a passion for people
• Ability to work in a fast-paced environment with multiple priorities
• Excellent communication skills, both verbal and written
• Cash handling experience preferred
• Ability to work flexible hours, including weekends and holidays
• Must be able to stand for extended periods and lift up to 25 pounds

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.