Houseman Hyatt Regency Deerfield

Blue Sky Hospitality Solutions; Deerfield (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Employee Assistance Program

Training and Career Development Opportunities

Job summary

Blue Sky Hospitality Solutions in Deerfield seeks a dedicated Houseman to maintain cleanliness in public areas and assist the housekeeping department. This role also involves delivering supplies and ensuring compliance with Hilton brand standards.

The ideal candidate will have a strong attention to detail and customer service skills. Eligible employees may receive benefits including medical insurance and paid time off.

Qualifications

• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Dependable attendance and punctuality.

Responsibilities

• Maintain cleanliness in public areas of the hotel.
• Respond promptly to guest requests and service calls.
• Assist Room Attendants with their tasks.

Skills

Attention to detail

Customer service skills

Ability to work independently

Teamwork

Education

High school diploma or equivalent

Job description

Job Title: Houseman (Housekeeping Houseperson)

Reports To: Housekeeping Manager

Position Summary

The Houseman is responsible for supporting the Housekeeping Department by maintaining cleanliness in public areas, stocking housekeeping supplies, delivering linens and amenities, and assisting room attendants to ensure exceptional guest satisfaction. This position plays a vital role in maintaining the hotel's appearance and ensuring compliance with Hilton brand standards.

Essential Duties and Responsibilities

• Maintain cleanliness and appearance of hotel public areas, including lobbies, hallways, elevators, stairwells, public restrooms, meeting spaces, and employee areas.
• Vacuum, sweep, mop, dust, and sanitize designated areas throughout the property.
• Deliver clean linens, towels, amenities, rollaway beds, cribs, and other guest-requested items.
• Stock housekeeping closets and supply rooms with linens, amenities, and cleaning supplies.
• Collect and transport soiled linens and trash from guest room floors to designated areas.
• Assist Room Attendants by removing trash, stripping rooms, replenishing supplies, and completing special projects as assigned.
• Respond promptly to guest requests and service calls in a courteous and professional manner.
• Report maintenance concerns, safety hazards, lost and found items, and guest issues to management.
• Set up and break down meeting rooms and event spaces as needed.
• Maintain storage rooms, housekeeping carts, and work areas in a clean and organized condition.
• Follow all safety procedures, chemical handling guidelines, and hotel policies.
• Support hotel operations during high occupancy periods and assist other departments when needed.
• Ensure compliance with Hilton brand standards and guest service expectations.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel housekeeping, janitorial, custodial, or facilities experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Dependable attendance and punctuality.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.

Physical Requirements

• Ability to stand, walk, bend, kneel, reach, and climb stairs for extended periods.
• Ability to push, pull, and maneuver housekeeping carts and supply carts.
• Ability to lift, carry, and move up to 50 pounds regularly.
• Ability to perform repetitive physical tasks throughout the shift.
• Ability to work indoors and outdoors in varying weather conditions when necessary.

Work Schedule

• Flexible availability required, including weekends, holidays, and varying shifts.
• Overtime may be required based on occupancy and operational needs.

Competencies

• Guest Service Focus
• Teamwork and Collaboration
• Attention to Detail
• Reliability and Accountability
• Time Management
• Safety Awareness
• Adaptability and Flexibility
• Professionalism

Benefits

Eligible employees may receive:

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Training and Career Development Opportunities