Hotel Houseman / Lobby Attendant

Hampton Inn & Suites Cincinnati Mason; Mason (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Flexible Shifts

Paid Vacation

Employee Discounts on Hotel Stays

Opportunities for Growth

Supportive Team Culture and Training

Job summary

Hampton Inn & Suites Cincinnati Mason is seeking a dependable Houseman / Lobby Attendant to support our housekeeping team and maintain clean, welcoming public areas throughout the hotel. This role ensures guests enjoy a comfortable environment while assisting room attendants with essential daily tasks.

This position involves assisting with daily tasks, delivering linens and supplies, restocking closets, and reporting issues promptly.

Qualifications

• High school diploma or equivalent preferred.
• Hotel or housekeeping experience helpful but not required.
• Ability to work independently with minimal supervision.
• Strong attention to detail and customer service.
• Reliable attendance and punctuality.

Responsibilities

• Maintain cleanliness and presentation of public areas (lobby, entrances, hallways, elevators, restrooms, meeting spaces).
• Assist room attendants with lifting, moving furniture and daily tasks.
• Deliver clean linens, towels, amenities, and supplies to housekeeping carts/storage areas.
• Restock housekeeping closets with linens, amenities, and cleaning products.
• Report maintenance issues or safety concerns promptly.
• Greet guests professionally and respond to requests with a positive attitude.

Skills

Attention to detail

Reliability

Customer service

Independent work

Punctuality

Education

High school diploma or equivalent

Job description

Hotel Houseman / Lobby Attendant

We are seeking a dependable, detail‑oriented Houseman / Lobby Attendant to support our housekeeping team and maintain clean, safe, and welcoming public areas throughout the hotel. This role ensures guests enjoy a comfortable environment while assisting room attendants with essential daily tasks.

Key Responsibilities

• Maintain cleanliness and presentation of all public areas, including the lobby, entrances, hallways, elevators, stairwells, restrooms, and meeting spaces.
• Vacuum, mop, dust, wipe surfaces, clean windows/glass, and remove fingerprints or smudges from doors and fixtures.
• Empty trash receptacles, replace liners, and restock restroom supplies.
• Keep entrances free of litter, debris, and hazards such as snow.
• Deliver clean linens, towels, amenities, and supplies to housekeeping carts and storage areas.
• Remove dirty linens and trash from guest room floors; strip checkout rooms when assigned.
• Assist room attendants with lifting, moving furniture, and special cleaning projects.
• Restock housekeeping closets with linens, amenities, and cleaning products.
• Deliver guest‑requested items such as towels, pillows, blankets, cribs, rollaway beds, and toiletries.
• Report maintenance issues or safety concerns promptly.
• Support deep‑cleaning projects and room inspections as directed.
• Greet guests professionally, respond promptly to requests, and maintain a positive, helpful attitude.
• Protect guest privacy and follow all safety, chemical‑handling, and lifting procedures.
• Wear required uniform and PPE and follow brand standards and housekeeping guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel or housekeeping experience helpful but not required.
• Ability to work independently with minimal supervision.
• Strong attention to detail, organization, and customer service.
• Reliable attendance and punctuality.

Physical Requirements

• Ability to stand, walk, bend, lift, push, and pull throughout the shift.
• Ability to lift up to 30 lbs.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Shifts
• Paid Vacation
• Employee Discounts on Hotel Stays
• Opportunities for Growth
• Supportive Team Culture and Training

Source: Hospitality Online