Houseman Attendant

The Lawrence Hotel; Lawrenceville (GA); Presencial; USD 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k plan

Health insurance

Vision insurance

Dental insurance

Paid time off

Daily pay option

Descripción de la vacante

The Lawrence Hotel in Georgia is seeking a dedicated housekeeping professional to maintain guest rooms and public areas with a focus on extraordinary service. Responsibilities include cleaning, stocking, and assisting in various hotel spaces to ensure brand standards are met.

Ideal candidates will have an eye for detail, remain calm under pressure, and be self-directed. IHG experience is preferred, and prior hotel or hospital laundry background is a plus.

Formación

• Demonstrates a cool demeanor in stressful situations with minimal supervision.
• Eye for detail and self-direction with little need for supervision.
• Preferred certifications: IHG Experience.
• Previous hotel or hospital laundry experience is a plus.

Responsabilidades

• Ensures guests remain loyal through courteous, professional service.
• Maintain cleanliness standards and assist with room and public area duties.
• Provide supplies to housekeepers and manage storerooms.
• Daily floor care, and occasional deep cleaning and special projects.
• Notify supervisor of equipment failures and uphold QA standards.

Conocimientos

Attention to detail

Calm under pressure

Multitasking

Customer service

Descripción del empleo

401k with a fully vested employer match, Health, Vision, Dental and PTO.NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.

Responsibilities

• Ensures each hotel guest remains LOYAL to the hotel and brand through exceptionally kind, courteous and professional service demonstrated through daily, personal interaction with both guest and fellow associates.
• Must have a high level of personal care and consideration for both guests and fellow associates.
• Demonstrates a “can do” attitude – accepts personal responsibility for individual service and cleanliness standards.
• Takes constructive criticism well regarding improvements for room cleanliness and company-wide standards.
• Must be able to meet the company and brand standards regarding cleanliness and Quality Assurance on a daily basis.
• Must be able to “multi-task” – additional areas of responsibility may include cleaning guest rooms, meeting and storage rooms and commercial areas of the hotel. (i.e. lobby, fitness center, restaurant, etc.)
• Must be able to pinpoint and rectify problem areas with linen in regard to stains and inventory.
• Must be able to decipher between different types of linen processes and use appropriate cleaning programs.
• Provides housekeepers with needed supplies and stocks storerooms.
• Removes trash and soiled linens. Prepares and separates soiled linens and terry for pick up.
• Use floor equipment as required in the rooms, public spaces, etc.
• Flips mattresses over on a quarterly basis or as required by the manufacturer.
• Daily sweeping and mopping in public spaces.
• Occasional pressure washing, carpet cleaning, and other special projects.
• Immediately notifies supervisor of any equipment failure.

Requirements

• Demonstrates “cool” demeanor in stressful situations – thinks on one’s feet, low need for direct supervision. Can manage all types ofguest and associate interactions well. Extremely diplomatic under all circumstances.
• Must have an “eye” for detail, be self - directed, with little need for supervision.
• PreferredCertifications: IHG Experience
• Previous Hotel or Hospital laundry experience a plus but not required

The Lawrence will be more than just a hotel—it will evolve over time, into a local landmark, meeting place and “watering hole”. Designed for travelers who seek unique experiences and personalized service, the hotel blends Southern charm with modern elegance. As a vibrant part of the community, we attract guests looking for authenticity, culture, and unparalleled hospitality.