Public Area Attendant

The Lawrence Hotel; Lawrenceville (GA); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k match

Health benefits

Dental coverage

PTO

Daily Pay

Descripción de la vacante

The Lawrence Hotel in Lawrenceville, GA, is seeking a Public Area Attendant to keep our resort's public spaces clean and inviting under general supervision.

No prior experience is required. A High School Diploma or equivalent and strong customer service are preferred. This role emphasizes effective communication, teamwork, and adaptability, with benefits including 401k match, health, vision, dental, PTO, and a Daily Pay option.

Formación

• Excellent customer service skills.
• Ability to take initiative and adapt to changes.
• Communicate effectively with guests and team members.

Responsabilidades

• Performs cleaning tasks in all public areas of the resort.
• Maintains proper cleaning supplies and stocking.
• Assists guests and addresses concerns, escalation as needed.
• Keeps daily log of duties and follows QA standards.

Conocimientos

Customer service

Communication skills

Problem solving

Team collaboration

Adaptability

Educación

High school diploma

Descripción del empleo

NorthPointe Hospitalityoffers a full package of benefits including 401k with a fully vested employer match, Health, Vision, Dental and PTO.NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.

JOB SUMMARY

Under general supervision, the Public Area Attendant performs guests' service needs and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests.

ESSENTIAL JOB FUNCTIONS

• Performs cleaning tasks in all public areas of the resort.
• Maintains proper cleaning supplies.
• Ensures all closets are properly stocked.
• Assists with inventories of linen and housewares.
• Provides assistance to guest requests or concerns, may require escalation to management.
• Assists in maintaining a safe work environment for all team members and guests through visual inspection of common area(s) during shift.
• Reports all maintenance deficiencies incommon area(s) by maintaining communications with the Maintenance Department
• Maintains daily log of duties performed during the course of each shift.
• Reads, understands and performs daily tasks according to QA (Quality Assurance) standards.
• Completes all required Company trainings and compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

QUALIFICATIONS

EDUCATION

• High School Diploma or equivalent.

EXPERIENCE

• No prior experience or training required.
• No supervisory experience required.

SKILLS & ABILITIES

This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.

Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external guests.

Specific skills and abilities include, but are not limited to the following:

• Excellent customer service skills.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a cooperative working relation.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Performs well with frequent interruptions and/or distractions.

The Lawrence will be more than just a hotel - it will evolve over time, into a local landmark, meeting place and "watering hole". Designed for travelers who seek unique experiences and personalized service, the hotel blends Southern charm with modern elegance. As a vibrant part of the community, we attract guests looking for authenticity, culture, and unparalleled hospitality.