Houseman Attendant

Hilton Garden Inn Albany; Lawrenceville (GA); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with match

Health insurance

Vision insurance

Dental insurance

Paid time off

Daily Pay

Descripción de la vacante

The Lawrence is a NorthPointe Hospitality property seeking a dedicated housekeeping associate to uphold exceptional cleanliness and guest service across guest rooms and public areas. Join a team that values professionalism and a warm guest experience.

Responsibilities include greeting guests, stocking supplies, laundry tasks, and daily cleaning duties with a focus on safety and efficiency. Benefits feature a 401k match, comprehensive health benefits, PTO, and a Daily Pay option.

Formación

• Demonstrates calm demeanor under pressure and strong guest interactions.
• Eye for detail and self-direction in daily tasks.
• Preferred certification: IHG Experience.

Responsabilidades

• Ensure guests remain loyal through kind, professional service.
• Maintain high cleanliness and QA standards daily.
• Multi-task across rooms, public areas, and storage spaces.
• Supply and stock storerooms, remove trash and soiled linens.
• Operate floor equipment and perform periodic mattress flipping.
• Daily cleaning of public spaces with sweeping/mopping; occasional deep cleaning.
• Notify supervisor of equipment issues promptly.

Conocimientos

Attention to detail

Customer service

Self-directed

Diplomacy

Descripción del empleo

401k with a fully vested employer match, Health, Vision, Dental and PTO.NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.

Responsibilities

• Ensures each hotel guest remains LOYAL to the hotel and brand through exceptionally kind, courteous and professional service demonstrated through daily, personal interaction with both guest and fellow associates.
• Must have a high level of personal care and consideration for both guests and fellow associates.
• Demonstrates a “can do” attitude – accepts personal responsibility for individual service and cleanliness standards.
• Takes constructive criticism well regarding improvements for room cleanliness and company-wide standards.
• Must be able to meet the company and brand standards regarding cleanliness and Quality Assurance on a daily basis.
• Must be able to “multi-task” – additional areas of responsibility may include cleaning guest rooms, meeting and storage rooms and commercial areas of the hotel. (i.e. lobby, fitness center, restaurant, etc.)
• Must be able to pinpoint and rectify problem areas with linen in regard to stains and inventory.
• Must be able to decipher between different types of linen processes and use appropriate cleaning programs.
• Provides housekeepers with needed supplies and stocks storerooms.
• Removes trash and soiled linens. Prepares and separates soiled linens and terry for pick up.
• Use floor equipment as required in the rooms, public spaces, etc.
• Flips mattresses over on a quarterly basis or as required by the manufacturer.
• Daily sweeping and mopping in public spaces.
• Occasional pressure washing, carpet cleaning, and other special projects.
• Immediately notifies supervisor of any equipment failure.

Requirements

• Demonstrates “cool” demeanor in stressful situations – thinks on one’s feet, low need for direct supervision. Can manage all types ofguest and associate interactions well. Extremely diplomatic under all circumstances.
• Must have an “eye” for detail, be self - directed, with little need for supervision.
• PreferredCertifications: IHG Experience
• Previous Hotel or Hospital laundry experience a plus but not required

The Lawrence will be more than just a hotel—it will evolve over time, into a local landmark, meeting place and “watering hole”. Designed for travelers who seek unique experiences and personalized service, the hotel blends Southern charm with modern elegance. As a vibrant part of the community, we attract guests looking for authenticity, culture, and unparalleled hospitality.