Housekeping | Guest Room Attendant

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

Omni Fort Lauderdale Hotel is seeking a housekeeping attendant to service guest rooms to Omni standards. You will respond to guest requests, maintain equipment and supplies, and assist with safety andLost and Found procedures.

Join a team that prioritizes VIP rooms, efficient room turnover, and professional presentation. Weekend and holiday shifts are required in a dynamic hotel environment.

Qualifications

• Maintain a 4-Diamond level of service and guest satisfaction.
• Collaborate with management on special projects.
• Attention to detail and professional demeanor.
• Availability to work weekends and holidays.

Responsibilities

• Respond to all guest requests appropriately.
• Maintain supply cart neat and organized.
• Report maintenance issues promptly.
• Ensure VIP rooms are prioritized.
• Punch rooms in and out after cleaning.
• Keep hallways clean and safe.
• Abide by Lost and Found procedures.

Skills

Diamond-level service

Attention to detail

Professional appearance

Flexible shifts

Job description

Omni Fort Lauderdale Hotel
The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

Omni Fort Lauderdale Hotel
The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.
JOB PURPOSE: To service and clean vacant or occupied guest rooms in accordance with Omni standards.

Essential Job Functions

• Respond to all guest requests appropriately.
• Complete 15 credit assignments within your 8 hours scheduled shift.
• Keep the supply cart neat and organized at all times.
• Supply cart is kept outside in front of the guest door in which you are servicing.
• Attendant sign must be placed outside of the guest door while room is being serviced.
• Door stoppers must be used whenever guest door is open.
• Check all equipment prior to and after its use to ensure that it is in good working order.
• Report any maintenance issues in the guest rooms immediately.
• Remove room service tables and trays from guest room and floors.
• Remove dirty linen and dispose in the designated area.
• Abide by the Lost and Found procedures to ensure safe return of guest belongings
• All guest rooms must be punched into the phone before and after cleaning.
• Maintain guest hallways neat and free of linen and garbage at all times.
• Knowledge of hotels facilities and events.
• All VIP rooms take priority and should be cleaned first.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.
• Complete all projects that are issued by the housekeeping leadership team.

Qualifications

• Able to maintain a 4-Diamond level of service.
• Able to work with Management on special projects.
• Attention to detail.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.

Environment & Position Analysis

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion of arms, hands, and back.

Tools & Equipment

• Phone, push to talk radio, cart, vacuum, mop and broom, duster and chemicals.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.