Housekeeping Turndown Attendant - PT

The Fairmont Hotel; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Turndown Attendant to enhance guest experiences at a luxury resort. In this role, you will create a welcoming atmosphere by preparing guest rooms for their return, ensuring every detail is attended to. You'll be part of a vibrant team committed to excellence, providing exceptional service and support. This position offers opportunities for career growth within a renowned hospitality brand, where your contributions are valued and recognized. Join a company that believes in empowering its employees and making every day a unique experience.

Benefits

Employee discounts

Free meals at on-site restaurant

Learning programs

Medical and Dental benefits

401K

Career development opportunities

Qualifications

• Previous housekeeping experience is an asset.
• Strong interpersonal and problem-solving abilities required.

Responsibilities

• Prepare guest rooms for turndown service and ensure standards are followed.
• Refresh towels and amenities as required for guest comfort.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Problem Solving

Reliability

Education

High School Diploma

Job description

Company Description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you!

What's in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

Turndown Attendant

Our guests are always at home at Fairmont Hotels & Resorts. As a Turndown Attendant, you will create a restful space for our guests to return to at the end of the day - and you will take pride in knowing that your thoughtful attention to detail makes them feel valued.

Summary of Responsibilities:

Reporting to the Turndown Supervisor, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Consistently prepare each guest room for turndown service and ensure service standards are followed
• Refresh towels, water and other amenities as required
• Ensure the guest's bed is turn downed properly for their return
• Take accurate room status reports at the end of the shift
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies

Qualifications

Qualifications:

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Proof of eligibility to work in the United States is required.

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS