Booking Coordinator

Heart and Sail Excursions; Philadelphia (Philadelphia County); Remote; USD 30,000 - 60,000; Part time

Job summary

An established industry player in travel services is seeking passionate individuals to join their team as travel agents. This role offers the opportunity to craft personalized travel experiences for clients, leveraging access to a wide range of suppliers and ongoing training. With no sales cap or quotas, you can focus on what truly matters—creating unforgettable journeys. Whether you're a seasoned traveler or new to the field, this position provides comprehensive support and mentorship, ensuring you thrive in a dynamic environment. If you're ready to turn your love for travel into a rewarding career, this is the perfect opportunity for you!

Benefits

Free or Discounted Vacations

Full Training Provided

Daily Training Available

Certification

E&O Insurance with Fraud Protection

Qualifications

• Must be at least 18 years old and authorized to work in the US.
• Strong communication and customer service skills are essential.

Responsibilities

• Research and create tailored itineraries for clients.
• Book vacation needs including flights, hotels, and activities.
• Communicate effectively with clients before and after trips.

Skills

Customer Service Skills

Sales Background

Communication Skills

Travel Planning

Education

High School Diploma

Tools

Smartphone

Laptop

Job description

Join Adventure Solution Tours and receive the tools that will make you successful. You will receive:

• Access to over 133 suppliers (i.e. Disney, Carnival, Sandals, Universal Studios, and All-Inclusive Resorts, Royal Caribbean, & Hilton to name a few)

• Access to Supplier specific training

• Daily and weekly training sessions to make you the best agent you can be

• One on One Mentor for any help you may need in regards to booking travel

• Free to Discounted vacations for you and your family

• No Sales cap & No Quota

Roles & Responsibilities

• Research, create, and execute exceptional itineraries for clients

• Review individuals' needs and wants for their vacation, to ensure you can cater a trip specially designed to meet their needs

• Complete ongoing training to earn and maintain certification to book itineraries

• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

• Create quote forms for clients to assist with the right itinerary for your clients' needs

• Review budgets and plan trips according to client's budget constraints

• Create promotional materials to utilize

• Request supplier marketing materials

• Monitor restrictions on travel that come and go

• Book vacation needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.)

• Effectively communicate with clients pre/post trip

• Handle issues that may arise during the bookings and/or vacation for clients

• Network with tour operators regarding packages that you can possibly offer to clients

Requirements

• Must be at least 18 years of age and be authorized to work within the US

• Must live in the US

• Must be able to effectively communicate with clients (strong sales background a plus)

• Customer service skills are a plus

• Must be able to maintain professionalism

• Must have a smartphone with internet access; laptop recommended but not required

• Personal travel experience is a huge plus, however not required

• Previous experience in customer service or hospitality also a plus, but not required

Benefits:

• Full training provided

• Work PT or FT

• No experience necessary

• No sales cap & no quota

• Free or discounted vacations/discounts

• Licensed & bonded

• E&O insurance with fraud protection

• Daily training available

• Certification