Housekeeping Team Leader/Inspector

Sugarloaf Mountain Corporation; Big Sky Mountain Village (MT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free All Mountain Ski Pass

Discounted ski rentals

Wellness Day

PTO

Monthly employee events

Lodging discounts

Employee housing

Team member housing

Job summary

Big Sky Resort is seeking a detail-oriented Housekeeping Team Leader to oversee daily operations, ensure guest rooms are pristine, and maintain high standards of service. You will guide a team, communicate with Front Desk and Maintenance, and lead by example in a fast-paced resort environment.

The role requires strong communication skills, prior housekeeping experience, and the ability to work weekends/holidays.

Qualifications

• Prior housekeeping or cleaning experience preferred.
• High attention to detail and a passion for providing exceptional guest experiences.
• Strong communication skills; comfortable using a two-way radio and speaking to individuals or groups.
• Hospitality or resort experience is a plus.
• Able to work a flexible schedule including weekends and holidays.
• Physically able to walk, stand, bend, reach, and lift up to 50 lbs unassisted; may also involve sitting and typing for extended periods.

Responsibilities

• Guide your housekeeping team with a clear daily plan.
• Inspect guest rooms for cleanliness, quality, and readiness prior to guest arrivals.
• Provide constructive, supportive feedback to your team.
• Coordinate with Front Desk and Maintenance to resolve requests.
• Lead your assigned hotel section and day’s priorities.
• Support your team by assisting with duties as needed.
• Step in to help other Team Leaders during high-volume days.
• Lead by example and foster collaboration and pride in the work.

Skills

Attention to detail

Communication skills

Team leadership

Job description

Overview

The Big Sky Resort Housekeeping team is seeking motivated, detail-oriented Team Leaders who bring positivity, strong communication skills, and a sharp eye for quality. In this critical role, you are the final checkpoint in ensuring our guest rooms are pristine and "Guest Ready." You’ll lead daily operations for your housekeeping team, providing direction and support, all while helping to set the tone for a productive and team-driven work environment.

Responsibilities

Picture yourself as a Housekeeping Team Leader at Big Sky Resort and having the opportunity to:

• Start each day by guiding your team with a clear plan developed alongside the Executive Housekeeping Manager
• Inspect guest rooms for cleanliness, quality, and readiness prior to guest arrivals
• Provide constructive, supportive feedback to your team to maintain high standards
• Coordinate with the Front Desk and Maintenance to resolve early arrivals, work orders, or last-minute requests
• Take ownership of your assigned hotel section and lead your team through the day’s priorities
• Support your team by jumping in where needed—stripping and making beds, cleaning bathrooms, restocking carts, or clearing hallways
• Step in to help other Team Leaders and assist with high-volume days to ensure success across the department
• Lead by example and foster a spirit of collaboration, adaptability, and pride in the work we do

Qualifications

• Prior housekeeping or cleaning experience preferred

• High attention to detail and a passion for providing exceptional guest experiences

• Strong communication skills; comfortable using a two-way radio and speaking to individuals or groups

• Hospitality or resort experience is a plus

• Able to work a flexible schedule including weekends and holidays

• Physically able to walk, stand, bend, reach, and lift up to 50 lbs unassisted; may also involve sitting and typing for extended periods

All full time seasonal employees can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free employee lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly employee events