Housekeeping Team Leader/Inspector

Sugarloaf Mountain Corporation; Big Sky (MT); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

FREE All Mountain Ski Pass

Discounted skiing vouchers for friends and family

Discounted ski/snowboard rentals

25%-50% off F&B and Retail

Affordable Team Member Housing

Lodging discounts for friends and family

Wellness Day

Monthly employee events

Job summary

A leading resort company in Big Sky, Montana is seeking a Housekeeping Team Leader to oversee daily operations and ensure guest rooms are ready and pristine. The ideal candidate will possess strong communication skills, attention to detail, and a passion for exceptional guest experiences. This role involves leading a team, conducting room inspections, and providing support during busy periods. Enjoy various employee benefits, including ski pass eligibility and lodging discounts.

Qualifications

• Prior experience in housekeeping or cleaning is preferred.
• Must have strong communication skills and be comfortable using a two-way radio.
• Able to work flexible schedules, including on weekends and holidays.
• Hospitality or resort experience is a plus.
• Able to work a flexible schedule including weekends and holidays.
• Physical ability to walk, stand, bend, reach and lift up to 50 lbs.

Responsibilities

• Lead daily operations for the housekeeping team while ensuring high standards.
• Inspect guest rooms for cleanliness and readiness before guest arrivals.
• Provide constructive feedback and support to maintain team performance.
• Coordinate with Front Desk and Maintenance for arrivals and requests.
• Own your hotel section and lead daily priorities.
• Support teammates by performing housekeeping tasks as needed.
• Lead by example and foster teamwork and adaptability.

Skills

Attention to detail

Strong communication skills

Team leadership

Hospitality experience

Job description

Overview

The Big Sky Resort Housekeeping team is seeking motivated, detail-oriented Team Leaders who bring positivity, strong communication skills, and a sharp eye for quality. In this critical role, you are the final checkpoint in ensuring our guest rooms are pristine and “Guest Ready.” You’ll lead daily operations for your housekeeping team, providing direction and support, all while helping to set the tone for a productive and team-driven work environment.

Responsibilities

Picture yourself as a Housekeeping Team Leader at Big Sky Resort and having the opportunity to:

• Start each day by guiding your team with a clear plan developed alongside the Executive Housekeeping Manager
• Inspect guest rooms for cleanliness, quality, and readiness prior to guest arrivals
• Provide constructive, supportive feedback to your team to maintain high standards
• Coordinate with the Front Desk and Maintenance to resolve early arrivals, work orders, or last-minute requests
• Take ownership of your assigned hotel section and lead your team through the day’s priorities
• Support your team by jumping in where needed—stripping and making beds, cleaning bathrooms, restocking carts, or clearing hallways
• Step in to help other Team Leaders and assist with high-volume days to ensure success across the department
• Lead by example and foster a spirit of collaboration, adaptability, and pride in the work we do

Qualifications

• Prior housekeeping or cleaning experience preferred
• High attention to detail and a passion for providing exceptional guest experiences
• Strong communication skills; comfortable using a two-way radio and speaking to individuals or groups
• Hospitality or resort experience is a plus
• Able to work a flexible schedule including weekends and holidays
• Physically able to walk, stand, bend, reach, and lift up to 50 lbs unassisted; may also involve sitting and typing for extended periods

Benefits

All full time seasonal employees can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free employee lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly employee events