HOUSEKEEPING TEAM LEADER - CB & VR - PART-TIME - DAY SHIFT

Mesquite Entertainment; Mesquite (NV); On-site; USD 15,627 - 22,256; Part time

Job summary

A prominent hotel casino in Mesquite is seeking a Housekeeping Team Leader to oversee guest room attendants and ensure guest satisfaction. The role involves ensuring the cleanliness and readiness of hotel rooms, providing training, and maintaining operational standards. The qualified candidate should have excellent organizational skills and strong communication abilities. This part-time position requires availability for various shifts, including weekends and holidays, and offers a starting rate of $13.75 per hour.

Qualifications

• Must have good organizational skills and be detail oriented.
• Strong phone and verbal skills required.
• Must be able to read, write, and communicate clearly in English.

Responsibilities

• Oversee housekeepers, ensuring all work is completed to standards.
• Maintain department equipment and report maintenance issues.
• Motivate and encourage staff as needed.

Skills

Quality control

Customer relations

Organizational skills

Detail oriented

Communication skills

Job description

HOUSEKEEPING TEAM LEADER - CB & VR - PART-TIME - DAY SHIFT

Job Summary

Oversee guest room attendants and house persons for all Mesquite Gaming properties. Ensure that all rooms are reported with the correct status, ensuring hotel rooms are ready for occupancy. Assist Housekeeping Manager with day-to-day operations. Ensure the safety and wellbeing of hotel guests and employees. Understand, comply with, and enforce company and department policies and procedures and OSHA regulations.

This is a labor position.

Job Qualifications

• Quality control, customer relations and ability to follow procedures required.
• Must have good organizational skills, be detail oriented and able to handle multiple tasks.
• Strong phone and verbal skills.
• Must be able to understand and follow verbal and written directions.
• Must have a pleasant attitude when dealing with guests and employees.
• Must be able to read, write, and communicate clearly in English.
• Must be able to work any shift, weekends, and holidays.

STARTING RATE: $13.75

MINIMUM AGE REQUIREMENT: 18 years old

Essential Job Functions

• Oversee housekeepers and house persons, ensuring all work is completed according to established standards through regularly scheduled written inspections.
• Maintain department equipment.
• Ensure all lost and found, keys, and other items are turned in daily.
• Maintain condition of rooms and buildings by reporting maintenance issues.
• Motivate, encourage, and train as needed.
• Recommend employees for recognition and/or counseling with accompanying documentation.
• Other job-related duties as assigned and instructed by management, including GRA and House Person duties.

Customer Service Expectations

• Give accurate directions, guiding the guest if needed.
• Tell the guest to “have fun” and “come again”.
• Tell about the properties and amenities to encourage the guest to have fun.

Physical Demands

The work requires extensive and repetitious physical exertion, bending or kneeling repeatedly, lifting, pulling, and pushing moderately heavy objects. Good sense of smell, sight and hearing required.

Work Environment

The work environment involves everyday risks and discomforts typical of smoke-filled environments and pet accommodated environments. Work takes place indoors and outdoors, regardless of weather, and in extreme weather conditions when outdoors, e.g., heat in the summer. Use of safe work practices required.

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Management and Manufacturing

Industries

Gambling Facilities and Casinos