Housekeeping - Team Leader - Casual

Four Seasons; Kailua (HI); On-site; USD 31,822 - 45,323; Full time

Benefits offered by this job

Hourly rate: $28.20

On-site Physical Therapist

24-hour access to gym

Holiday, vacation, and sick pay

Robust benefit plan

Company match 401(k) plan

Laundered employee uniform

Free employee meals

Complimentary stays at Four Seasons Worldwide

Training and development opportunities

Employee recognition programs

Job summary

Four Seasons in Kailua, Hawaii, is seeking a passionate Team Leader dedicated to delivering exceptional guest experiences. This role includes supervising Room Attendants, scheduling work, and ensuring cleanliness standards are met.

The ideal candidate will have housekeeping and leadership experience, along with the ability to read and work with computer systems. Enjoy benefits like complimentary stays worldwide and a robust benefit plan.

Qualifications

• Ability to accurately read and work with computer systems.
• Housekeeping and leadership experience preferred.
• Legal work authorization in the United States.
• Proficiency in English and working knowledge of iPod Touch device or similar hardware.

Responsibilities

• Inspect the work of Room Attendants and House Attendants.
• Schedule work, collect daily progress updates, and inspect completed rooms.
• Monitor House Attendants’ performance and ensure cleanliness standards.

Skills

Housekeeping experience

Leadership experience

Proficiency in English

Ability to work with computer systems

Tools

iPod Touch device

Job description

Four Seasons is a global luxury hospitality brand dedicated to delivering exceptional guest experiences with a focus on luxury and genuine heart.

About the Location

Oceanfront splendor in perfect harmony with nature, surrounded by white-sand beaches and black-lava landscapes. Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures, embodying the spirit of Hawaii’s traditions and art in every detail.

TEAM LEADER

The Four Seasons Resort Hualalai is looking for a Team Leader who shares a passion for excellence and infuses enthusiasm into everything they do. The role requires work authorization and offers an opportunity to shape guest experience by providing exceptional knowledge of the resort and exemplifying the Golden Rule.

What You’ll Do

• Inspect the work of a team of Room Attendants and House Attendants responsible for cleaning and upkeep of specific areas.
• Schedule work, collect room and floor status sheets, monitor daily progress, and inspect completed rooms to ensure standards have been met.
• Bring employees back to correct deficiencies, coordinate work orders, follow up to ensure completion, and release checkout rooms for sale.
• Monitor House Attendants’ performance, ensure sufficient supplies on guest floors, and check cleanliness of corridors, stairwells, elevators, and linen closets.

What To Bring

• Ability to accurately read and work with computer systems.
• Housekeeping and leadership experience preferred.
• Legal work authorization in United States.
• Proficiency in English and working knowledge of iPod Touch device or similar hardware and applications.

Benefits

• Hourly rate: $28.20.
• An on-site Physical Therapist.
• 24‑hour access to indoor and outdoor gym.
• Holiday, vacation, and sick pay.
• Robust benefit plan.
• Company match 401(k) plan.
• Laundered employee uniform.
• Free employee meals prepared by the Four Seasons culinary team.
• Complimentary stays at Four Seasons Worldwide.
• Training and development opportunities.
• Employee recognition programs.

Four Seasons is an Equal Opportunity, affirmative‑action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the "EEOC is The Law" information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.