Housekeeping - Turndown Attendant - Full Time

Four Seasons; Kailua (HI); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Hourly Rate $26.64

On-site Physical Therapist

Gym access 24 hours

Holiday, Vacation & Sick pay

Robust Benefit Plan

Company Match 401K Plan

Laundered employee uniform

Free employee meals

Complimentary stays at Four Seasons

Training and Development Opportunities

Employee Recognition Programs

Job summary

Four Seasons Resort Hualālai in Hawaii is seeking a Turndown Attendant to create a comfortable, welcoming evening environment for our guests by refreshing guest rooms and preparing them for a restful night. This role earns a $1000 gross sign-on bonus after completing the 90-day probationary period.

You will provide evening turndown service, refresh bathrooms, restock amenities, and assist with full Room Attendant duties while upholding Four Seasons standards and delivering luxury service in a

Qualifications

• High school diploma or equivalent experience preferred.
• Previous hotel or hospitality experience preferred.
• Ability to read, write, and communicate effectively in English.
• Strong attention to detail and commitment to maintaining exceptional cleanliness standards.
• Ability to work independently and as part of a team in a fast-paced luxury hospitality environment.
• A genuine passion for service and a commitment to Four Seasons values

Responsibilities

• Provide evening turndown service in occupied guest rooms.
• Refresh bathrooms by replacing used towels and wiping down surfaces.
• Restock guest amenities, including toiletries, stationery, and room supplies.
• Remove room service trays, dishes, and carts from guest areas.
• Create a relaxing evening atmosphere by preparing beds, closing drapes, adjusting lighting, and ensuring rooms meet luxury standards.
• Prepare vacant rooms for arriving guests.
• Assist with full Room Attendant duties and support other Housekeeping team members when needed.
• Follow Four Seasons standards, policies, and safety procedures while maintaining a professional and collaborative work environment.

Skills

Attention to detail

English proficiency

Teamwork

Customer service

Education

High school diploma

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

TURNDOWN ATTENDANT

As a Turndown Attendant, you will create a comfortable and welcoming evening environment for our guests by refreshing guest rooms and preparing them for a restful night. This role is essential in delivering the personalized service and attention to detail that define the Four Seasons experience.

Earn a $1000 gross sign-on bonus, paid after successfully completing your 90-day probationary period and probationary review—start strong and be rewarded for your success!

Please note: Internal applicants within the Four Seasons Resort are not eligible for the sign-on bonus.

What You’ll Do

• Provide evening turndown service in occupied guest rooms.
• Refresh bathrooms by replacing used towels and wiping down surfaces.
• Restock guest amenities, including toiletries, stationery, and room supplies.
• Remove room service trays, dishes, and carts from guest areas.
• Create a relaxing evening atmosphere by preparing beds, closing drapes, adjusting lighting, and ensuring rooms meet luxury standards.
• Prepare vacant rooms for arriving guests.
• Assist with full Room Attendant duties and support other Housekeeping team members when needed.
• Follow Four Seasons standards, policies, and safety procedures while maintaining a professional and collaborative work environment.

What To Bring

• High school diploma or equivalent experience preferred.
• Previous hotel or hospitality experience preferred.
• Ability to read, write, and communicate effectively in English.
• Strong attention to detail and commitment to maintaining exceptional cleanliness standards.
• Ability to work independently and as part of a team in a fast-paced luxury hospitality environment.
• A genuine passion for service and a commitment to Four Seasons values

Join Our ‘ohana & Enjoy Our Amazing Benefits

• Hourly Rate: $26.64
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal