Housekeeping - Guestroom Attendant Self Inspector - Full Time

Four Seasons; Kailua (HI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Hourly rate $28.52

On-site gym access

Employee meals

Free employee stays

401K plan

Job summary

Four Seasons Resort Hawaii is seeking a Guest Room Attendant Self Inspector to uphold the highest standards of room cleanliness and guest comfort. You will inspect, refresh, and prepare guest rooms, ensuring compliance with brand standards and safety protocols across the resort’s guest accommodations.

Ideal candidates bring housekeeping experience, strong English communication, and a collaborative work ethic.

Qualifications

• Previous housekeeping experience preferred.
• Ability to read, write and speak English.
• Elevated role from guest room attendant position.

Responsibilities

• Clean a set number of rooms per shift following procedures.
• Restock amenities and supplies in rooms.
• Enter HotSOS requests and ensure tasks are completed.
• Inspect and release rooms and maintain cleanliness standards.
• Assist other departments as needed and perform other duties.

Skills

English proficiency

Teamwork

Attention to detail

Customer service

Education

High School diploma or equivalent

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

GUEST ROOM ATTENDANT SELF INSPECTOR

The Four Seasons Resort Hualalai is looking for a Guest Room Attendant Self Inspector who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Guest Room Attendants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

What You’ll Do

• Cleans set number of rooms during a shift. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens
• Enter HotSOS requests for engineering and in-room dining and ensure tasks are completed before releasing room
• Ensures special request such as extra bed, crib, allergies etc are set up
• Provides special in-room touches based on guest preferences and use of room to elevate guest experience
• Inspect and releases rooms
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and Team Leaders/supervisors.
• Assisting team with deep cleaning
• Cleaning, tidying housekeeping closet, laundry machine station
• Provide support and assist other departments in a crunch or as circumstances arise.
• Perform other duties as assigned by direct report.

What To Bring

• “Start with The Heart” by being caring, compassionate, aware and present to recognize confidently
• “Master Your Craft” by constantly learning, delivering with passion and being a brave problem solver
• “Be You” by being genuinely yourself, honest and reliable and a committed team player
• Previous experience in Housekeeping required, as this is an elevated role from the guest room attendant position.
• High School education or equivalent experience is preferred.
• Ability to read, write and speak English
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Join Our ‘ohana & Enjoy Our Amazing Benefits

• Hourly Rate: $28.52
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Four Seasons is an Equal Opportunity, Affi­mative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf