Housekeeping Team Lead: Guest Rooms & Standards

InTown Suites; Charleston (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision, life and AD&D

401k with company match

PTO for full-time employees

Sundays off and no late shifts

Flexible schedules

Job summary

InTown Suites in Charleston, SC is seeking a Guest Room Supervisor to lead the housekeeping team and uphold our cleaning standards across all guest rooms and public areas. You will schedule staff, train team members, inspect rooms for readiness, and coordinate with management to maintain a safe, efficient, and guest-focused environment.

This role requires flexibility and strong communication to respond to daily hotel needs.

Qualifications

• Knowledge of housekeeping/laundry procedures and techniques.
• Ability to read, understand and interpret internal reports and information.
• Ability to work long hours with flexibility to meet business needs.

Responsibilities

• Supervise and train housekeeping staff according to SOPs.
• Schedule housekeeping staff based on hotel needs.
• Ensure rooms and areas meet company standards for cleanliness and readiness.
• Inspect rooms and public spaces for quality and readiness.
• Maintain safe, secure, and healthy work environment following procedures.
• Fill in for absent housekeepers as needed.
• Reconcile daily paperwork with General Manager before shift end.

Skills

Time management

Staff supervision

Quality control

Communication

Multitasking

Problem solving

Education

High school diploma

Job description

InTown Suites in Charleston, SC is seeking a Guest Room Supervisor to lead the housekeeping team and uphold our cleaning standards across all guest rooms and public areas. You will schedule staff, train team members, inspect rooms for readiness, and coordinate with management to maintain a safe, efficient, and guest-focused environment.

This role requires flexibility and strong communication to respond to daily hotel needs.