Housekeeping Team Lead - Elevate Guest Experience

Hei Hotels Inc.; Los Angeles (CA); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

Vacation & Holidays

Pet Insurance

Life Insurance & Disability

401(k) matching

Hotel Room Discounts

DailyPay

Job summary

HEI Hotels and Resorts operates Hotel Per La in downtown Los Angeles. We are seeking a dedicated Housekeeping Supervisor to lead the room attendants and housekeeping team, ensuring a safe, clean, and guest-ready environment.

The ideal candidate has housekeeping experience, strong communication skills, and the ability to move throughout the building and lift up to 100 lbs. Competitive compensation and benefits are included.

Qualifications

• Housekeeping experience preferred.
• Ability to lift up to 100 lbs with or without accommodation.
• Ability to move throughout the building to assist staff.
• Effective verbal and written communication skills.
• Ability to adapt communication style for different audiences.

Responsibilities

• Supervise the housekeeping staff; provide open communication, training, coaching, and performance feedback.
• Interview, hire, train, evaluate, resolve problems, and handle discipline when appropriate.
• Supervise and inspect cleaning of guest rooms, turndown, public areas; ensure sanitation standards.
• Assign staff tasks to ensure smooth housekeeping operations.
• Distribute supplies at shift start to control inventory and costs.
• Respond to guest requests and concerns to ensure satisfaction.
• Log Lost and Found items and handle inquiries.
• Implement emergency procedures to protect guests and staff.

Skills

Housekeeping experience

Lift up to 100 lbs

Mobility throughout building

Communication skills

Adapt communication style

Job description

HEI Hotels and Resorts operates Hotel Per La in downtown Los Angeles. We are seeking a dedicated Housekeeping Supervisor to lead the room attendants and housekeeping team, ensuring a safe, clean, and guest-ready environment.

The ideal candidate has housekeeping experience, strong communication skills, and the ability to move throughout the building and lift up to 100 lbs. Competitive compensation and benefits are included.