Housekeeping Support Associate – Clean, Restock & Guest Service

Ontario Trillium Foundation; Southaven (MS); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health/Vision/Dental Insurance

Life / STD Insurance

401k

Employee Discounts

Growth opportunities

Job summary

The Houseperson position at AVID HOTEL MEMPHIS SOUTHAVEN involves assisting room attendants, handling linens, cleaning public areas, and responding to guest requests to maintain cleanliness and guest comfort.

This role requires physical stamina, strong teamwork, and attention to detail. Competitive hourly pay includes benefits such as health/vision/dental insurance, life/STD, 401k, and opportunities for growth within Vista Host’s expanding portfolio.

Qualifications

• Must be able to stand for extended periods and move frequently within and around the facility.
• Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.
• Frequently handle objects and equipment needed for maintaining the facility.
• Frequently bend, stoop, and kneel to complete tasks.
• Communication skills are essential for interacting with guests and team members.
• Basic reading and writing skills are needed for reading assignments, completing checklists, and replacing linens and amenities.
• Must be available to work flexible hours, including nights, weekends, and holidays

Responsibilities

• Provide a clean and safe environment for guests by maintaining assigned areas and equipment.
• Collect dirty linens and transport them to the laundry area; deliver fresh linens to room attendant carts throughout the day.
• Clean and maintain common areas of the property, including lobbies, hallways, and meeting spaces.
• Assist with stripping linens from guest rooms and perform deep cleaning of assigned areas.
• Set up and maintain complimentary hotel lobby functions, as well as meeting room functions.
• Deliver service items to guest rooms upon request from the front desk.
• Assist with guest luggage as needed, ensuring efficient service.
• Complete daily assignments efficiently and within the required timeframe.
• Use supplies efficiently, reporting any shortages or maintenance needs to management.
• Follow safety procedures, guest requests, and proper protocols for lost and found items.
• Acknowledge and greet guests in public spaces, ensuring a friendly and approachable demeanor.
• Review daily inventory of supplies needed to complete tasks and assignments.
• Perform other similar duties as requested by the supervisor.

Job description

The Houseperson position at AVID HOTEL MEMPHIS SOUTHAVEN involves assisting room attendants, handling linens, cleaning public areas, and responding to guest requests to maintain cleanliness and guest comfort.

This role requires physical stamina, strong teamwork, and attention to detail. Competitive hourly pay includes benefits such as health/vision/dental insurance, life/STD, 401k, and opportunities for growth within Vista Host’s expanding portfolio.