Housekeeping Supervisor - The Diplomat Beach Resort, Curio Collection by Hilton

The Diplomat Beach Resort; Hollywood (FL); On-site; USD 1,000; Full time

Job summary

A leading hotel in Hollywood, Florida is seeking a Housekeeping Supervisor to manage and train staff while ensuring the highest cleanliness standards. Candidates should have significant experience and strong customer service skills, and will enjoy benefits like discounted travel and health coverage.

Benefits

Go Hilton travel program

Access to daily pay

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Comprehensive Health Insurance

Best-in-Class Paid Time Off

401K plan and company match

Qualifications

• 2+ years of Housekeeping Supervisor experience required.
• Must be able to communicate in English.
• Strong sense of service with adaptability.

Responsibilities

• Lead, train, and supervise Room Attendants and Housepersons.
• Inspect rooms and ensure cleanliness standards.
• Coordinate with Engineering for efficient maintenance.

Skills

Organizational skills

Strong communication skills

Customer Service

Tools

HotSOS

OnQ

Job description

Housekeeping Supervisor - The Diplomat Beach Resort, Curio Collection by Hilton

Join to apply for the Housekeeping Supervisor - The Diplomat Beach Resort, Curio Collection by Hilton role at The Diplomat Beach Resort

Housekeeping Supervisor - The Diplomat Beach Resort, Curio Collection by Hilton

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Join to apply for the Housekeeping Supervisor - The Diplomat Beach Resort, Curio Collection by Hilton role at The Diplomat Beach Resort

The oceanside The Diplomat Beach Resort Hollywood, Curio Collection by Hilton is looking for their next Housekeeper Supervisor to join and lead their Housekeeping team.

Surrounded by 1,000 linear feet of alabaster beach, The Diplomat Beach Resort Hollywood, Curio Collection by Hilton helps you savor the stunning views, delicious dining options and endless sunshine in Hollywood, Florida.

The ideal candidate will have at least 2 years of Housekeeping Supervisor, HotSOS, OnQ and Customer Service experience Ideal Candidate will be able to communicate in English and understand the language and be organized, adaptable, have strong communication skills and a genuine spirit to serve!

Pay Rate: $22 per hour

Shift Pattern: Candidate will work 9:00am - 5:30pm and 10:00am - 6:30pm rotating shifts throughout the week. Holidays and weekends are required.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement
• Available benefits may vary depending upon property-specific terms and conditions of employment
  
  
  

What will I be doing?

• Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assess inventory of, assign for cleaning and inspect rooms
• Verify and report status and/or discrepancies of rooms
• Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Perform Room Attendant and/or Houseperson duties, as needed
• Assist in performance evaluations of Room Attendants and Housepersons, as needed
• Respond to special guest requests in a timely, friendly and efficient manner
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

The Diplomat Beach Resort

Schedule

Full-time

Brand

Curio Collection by Hilton

Job

Housekeeping and Laundry

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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