Housekeeping Supervisor (TEMP)

University Of Michigan; Ann Arbor (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

The University of Michigan Health System is seeking a supervisor to oversee staff efficiency, ensure safety compliance, and enhance patient satisfaction. The ideal candidate will have leadership experience in healthcare or customer service, excellent communication skills, and a proactive approach to staff management.

Qualifications

• Leadership experience in a healthcare, military, or customer service setting.
• Excellent employee relations track record.
• Basic understanding of financial management practices.

Responsibilities

• Supervise employees while maintaining a clean, safe environment.
• Drive productivity to meet target turnaround times.
• Participate in recruitment and training processes.

Skills

Leadership

Communication

Analytical

Problem Resolution

Job description

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Supervise employees while maintaining a clean, safe, aseptic environment in assigned areas
• Ensure that payroll is processed accurately and in a timely manner by entering time, monitoring timesheets, and approving time for staff
• Drive staff productivity to meet target turnaround times and appraise employee efficiency
• Participate in recruitment and staff selection process
• Provide ongoing training and support to staff
• Assign work areas and/or project duties
• Collaborate with peers throughout Michigan Medicine to plan and execute projects
• Attend and participate in department staff meetings, professional development, and training courses
• Lead, motivate, and mentor staff
• Participate in quality management and patient satisfaction program
• Manage equipment allocation, usage, and condition ensuring that all equipment is always clean and professional in appearance
• Manage staff utilization to budget
• Conduct performance evaluations and check-ins
• Handle employee discipline and employee complaints/grievances when necessary
• Implement and verify compliance with safety and regulatory requirements and governing bodies
• Oversee service recovery efforts

Required Qualifications*

• Leadership experience in a healthcare, janitorial, military, hospitality or other customer service related field or setting
• Excellent employee relations track record
• Communication, analytical and problem resolution skills
• Basic understanding of financial management practices

Desired Qualifications*

• 1-5 years of supervisor experience in a hospital or hospitality setting or military
• Experience with JCAHO audit process
• Some knowledge of LEAN Value initiatives
• Knowledge of University policies and procedures

Work Schedule

This position is Days/ Sunday - Thursday / 8:00am-4:30pm

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.