Housekeeping Supervisor (PM)

Desert Mountain; Scottsdale, Northern (AZ, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Desert Mountain is seeking a Housekeeping Supervisor to lead 11–15 team members across clubhouses, offices, and maintenance buildings under the direction of the Director & Assistant Director of Housekeeping. The role emphasizes maintaining world-class cleanliness and aesthetics throughout Desert Mountain properties.

You will train staff, manage inventory, coordinate event setups, and conduct regular inspections to uphold quality standards and a safe work environment.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in Hospitality Management or related field preferred but not required.
• 2 years’ experience as a leader or supervisor in housekeeping or related field.
• Prior housekeeping experience in a club, hotel, or resort.

Responsibilities

• Oversee 11–15 HKSP team members and supervise the HSKP team.
• Instruct, plan, and assign work; help set priorities and inspect work.
• Train the HSKP team on use of supplies and equipment.
• Maintain stock and inventory of supplies and equipment.
• Coordinate weekly building inspections and event setups.
• Inspect and approve all work before area departure.

Skills

Leadership

Communication

English proficiency

Bi-lingual preferred

Team building

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma or GED

Bachelor’s Degree in Hospitality Management or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details

Job Location: Scottsdale, AZ 85262
Position Type: Full Time
Job Shift: Any
Summary: Responsible for maintaining all of Desert Mountain facilities and areas in a world-class fashion in cleanliness and aesthetics under the direction of the Director & Assistant Director of Housekeeping and in accordance with Desert Mountain Club operations. Oversee the cleaning of all Clubhouses, office and maintenance buildings, golf course restrooms, Sales Center, and development properties held by Desert Mountain Properties.

Essential Duties and Responsibilities

• Responsible for the organization, direction, and supervision of 11-15 team members of the HKSP Department, under the direction of the Director &, Asst. Dir. of HSKP.
• Supervise, instruct, plan, and assign work to the HSKP team, and assist with work priorities, i.e., detailing of all buildings, and inspect as often as possible, not to exceed two weeks in duration between “detail”; this includes (ceilings, vents, light fixtures, room high and low corners, skylights, door sills, door tops, tops of decorative and operational furniture).
• Perform HSKP team training on the proper use of supplies and equipment.
• Maintain the stock and inventory of supplies and equipment.
• Read and inform HSKP team members of the content from the nightly work logs.
• Perform weekly building inspections with management.
• Coordinates, helps and supervises the setup for events.
• Attend catering meetings to stay informed of upcoming events.
• Coordinate the floor and carpet-cleaning program.
• Create, supervise, and complete summer cleaning projects, according to course and clubhouse closures.
• Inspect and approve all work done by the HSKP team prior to leaving each area/section of the building or department.
• Daily inspect all HSKP department’s motor vehicles and golf carts and assist in coordinating vehicle service maintenance and cleaning.
• Attend all scheduled safety meetings and be active within the safety program.
• Report unsafe conditions to ensure a safe environment for members and teammates.
• Maintain a safe work environment by ensuring employees wear PPE when working with chemicals.
• Initiate the reporting of incidents or accidents to Workers’ Compensation carrier within 24 hours.
• Must be aware of all security concerns during shift and immediately inform the Asst. Dir. of HSKP confidently via letter or phone upon discovery.
• Responsible for securing the building, i.e. lock all doors
• Communicate, and update Asst. Dir. of HSKP on areas in need of attention, supply needs, equipment repairs, and ways to improve housekeeping duties.
• Attend any/all scheduled meetings.
• Assist with performance evaluations.
• Assume the duties of Head of Housekeeping during the Asst. Directors absence.
• Other duties as assigned by management.

Experience

• A minimum of 2 years’ experience as a leader or in a supervisory role required.
• Prior housekeeping experience in a club, hotel, or resort.

Education / Certifications

• High school diploma or general education diploma (GED).
• Bachelor’s Degree in Hospitality Management or related field preferred but not required.

Qualifications

• Ability to communicate proficiently in the English language (both oral and written) and compose grammatically correct written documents and emails.
• Bi-lingual preferred.
• Knowledge of cleaning and care of floors/carpets, and the use of equipment/chemicals used to perform all housekeeping duties.
• Excellent leadership skills & building teams.
• Ability to inspect and supervise the work of team members.
• Always represent impeccable and professional appearance.
• Takes ownership.
• Team player & strong interpersonal skills.
• Must have a sense of urgency, problem-solving skills, organized, excel at planning & prioritizing daily tasks.
• Must have patience, and the ability to actively listen, and easily comprehend the members’ needs.
• Proficient computer skills including Microsoft Office (i.e., Word, Excel, Outlook).

Work Conditions

• Required to climb ladders and stairs – Regularly
• Required to work with industrial chemicals – Frequently
• Exposed to extreme cold (non-weather) and extreme heat (non-weather) – Occasionally
• Required to be on feet for long periods of time.
• Noise level in the work environment – Usually moderate
• Required to work days, evenings, weekends, and holidays.

Physical Demands

• Required to stand, walk, reach, stoop, and/or kneel – Frequently
• Required to talk or hear – Constantly
• Required to push, pull, lift, carry, and/or move up to 75 pounds – Frequently
• Required to sit – Occasionally
• Required specific vision abilities – close vision and distance vision
• Required to operate a motor vehicle or other vehicle.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.