Housekeeping Supervisor - On-Call & Weekend Coverage

Hyatt Place Lincoln NE; Lincoln (NE); On-site; USD 19,000 - 30,000; Full time

Job summary

Generation Hospitality Group seeks a Housekeeping Supervisor to lead daily housekeeping operations, ensuring clean, safe, and welcoming guest rooms and public areas. This hourly, full-time role requires hands-on leadership and the ability to manage 10+ staff while covering weekends and on-call shifts.

You will supervise, train, and schedule staff, conduct inspections, and coordinate with front desk and maintenance. Strong English communication and customer service are essential.

Qualifications

• Minimum of 1 year of housekeeping or related supervisory experience, preferably in a hotel or similar hospitality environment.
• Strong cleaning skills with a solid understanding of room cleaning procedures, sanitation standards, and use of cleaning products and equipment.
• Proven experience managing or coordinating a team of 10 or more employees, including task assignment and performance oversight.
• Experience creating and managing staff schedules to meet operational and budget needs.
• Ability to be on call and work a flexible schedule, including weekends, holidays, and varying shifts as required.
• Strong customer service skills with the ability to interact professionally with guests and staff at all levels.
• Effective communication skills in English, both verbal and written.
• Excellent organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment.
• Ability to stand, walk, bend, lift, and push for extended periods, and to lift or move moderate weights (such as linens and supplies).

Responsibilities

• Supervise daily housekeeping operations for the department to meet cleanliness and quality standards.
• Provide hands-on support with cleaning tasks, including room inspections and special projects.
• Lead, coach, and motivate a team of 10+ staff, promoting a positive work environment.
• Create and manage daily/weekly staff schedules, including weekends and peak periods.
• Act as department leader when the Executive Housekeeper is off, making operational decisions.
• Be on call for urgent housekeeping needs and guest-related concerns.
• Conduct room/public area inspections and provide retraining as needed.
• Assist with onboarding, training, and cross-training housekeeping staff.
• Address guest requests and complaints promptly with professional follow-up.
• Coordinate with front desk and maintenance on room status and issues.

Skills

Supervisory experience

Cleaning skills

Team leadership

English communication

Job description

Generation Hospitality Group seeks a Housekeeping Supervisor to lead daily housekeeping operations, ensuring clean, safe, and welcoming guest rooms and public areas. This hourly, full-time role requires hands-on leadership and the ability to manage 10+ staff while covering weekends and on-call shifts.

You will supervise, train, and schedule staff, conduct inspections, and coordinate with front desk and maintenance. Strong English communication and customer service are essential.