Housekeeping Supervisor: Lead, Train & Elevate Guest Rooms

Sheraton Flowood The Refuge Hotel & Conference Center; Flowood (MS); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Pet Insurance

On Demand Pay

Paid Time Off

Paid Holidays

Job summary

Waterford Hotel Group in Flowood, MS is seeking a Housekeeping Supervisor to lead room attendants, inspect rooms, train staff, and coordinate with departments to maintain cleanliness and guest satisfaction. The role includes scheduling, task assignment and ensuring standards are met.

You will train, supervise, and manage daily operations, respond to guest requests, and help create a home-like workplace while supporting professional development and advancement.

Qualifications

• Have a keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

Responsibilities

• Greeting guests and responding to queries.
• Maintaining inventory
• Assign housekeeping tasks.
• Provide necessary training.
• Schedule appropriately with Housekeeping Manager.
• Control and ship lost and found items in a timely manner.
• Time management skills.
• Problem solving skills.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms to appropriate departments.

Job description

Waterford Hotel Group in Flowood, MS is seeking a Housekeeping Supervisor to lead room attendants, inspect rooms, train staff, and coordinate with departments to maintain cleanliness and guest satisfaction. The role includes scheduling, task assignment and ensuring standards are met.

You will train, supervise, and manage daily operations, respond to guest requests, and help create a home-like workplace while supporting professional development and advancement.