Housekeeping Supervisor — Lead Team, Delight Guests

Spire Hospitality; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Early Pay or Earned Wage Access

Medical insurance

Dental insurance

Vision insurance

401K matched

Life insurance

Paid time off

Hotel employee discounts

Job summary

The Grove Resort & Water Park Orlando is seeking a Housekeeping Supervisor to lead the housekeeping team, ensuring the resort’s rooms and public areas are spotless and guest-ready. You will motivate staff, enforce standards, and coordinate with Engineering and Front Office to deliver outstanding guest experiences.

Role requires at least 1 year in hotel housekeeping, supervisory experience preferred, and proficiency with MS Office and hotel PMS systems (OPERA, OnQ). OSHA knowledge is a plus.

Qualifications

• High school diploma or equivalent.
• 1 year hotel housekeeping experience preferred.
• Previous supervisory experience preferred.
• Proficient in MS Outlook, Word, and Excel.
• Experience with PMS systems (OPERA, OnQ) a plus.
• OSHA certification or knowledge of OSHA regulations.

Responsibilities

• Deliver exceptional guest service and lead housekeeping team to maintain cleanliness and guest comfort.
• Address guest concerns promptly and ensure guest satisfaction.
• Inspect guestrooms and public areas to meet cleanliness and operation standards.
• Train and mentor new team members; foster collaboration across departments.
• Oversee inventory of amenities and supplies; ensure timely reordering.

Skills

Leadership

Customer service

Communication

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

OPERA

OnQ

Job description

The Grove Resort & Water Park Orlando is seeking a Housekeeping Supervisor to lead the housekeeping team, ensuring the resort’s rooms and public areas are spotless and guest-ready. You will motivate staff, enforce standards, and coordinate with Engineering and Front Office to deliver outstanding guest experiences.

Role requires at least 1 year in hotel housekeeping, supervisory experience preferred, and proficiency with MS Office and hotel PMS systems (OPERA, OnQ). OSHA knowledge is a plus.