Housekeeping Supervisor: Elevate Guest Experience

Spire Hospitality; Florida; On-site; USD 38,000 - 52,000; Full time

Job summary

SPIRE Hospitality, LLC is seeking a Housekeeping Supervisor for The Grove Resort & Water Park Orlando. You will lead the housekeeping team, ensure rooms and public areas meet high cleanliness standards, and coordinate with Engineering and Front Office to deliver exceptional guest experiences.

Responsibilities include supervising staff, inspecting rooms, managing inventories, and training new team members. Prior experience with OPERA/OnQ PMS is a plus; OSHA knowledge is desirable.

Qualifications

• 1 year experience in hotel housekeeping or related area
• Previous supervisory experience preferred
• Proficient with MS Outlook, Word, and Excel
• Experience with hotel PMS systems (OPERA, OnQ) is a plus
• OSHA certification or knowledge of OSHA regulations

Responsibilities

• Deliver best‑in‑class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in‑room appliance functionality
• Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations

Skills

Supervision

Guest service

Interdepartmental coordination

Quality inspections

Education

High school diploma or equivalent

Tools

OPERA PMS

OnQ PMS

MS Outlook

MS Word

MS Excel

Job description

SPIRE Hospitality, LLC is seeking a Housekeeping Supervisor for The Grove Resort & Water Park Orlando. You will lead the housekeeping team, ensure rooms and public areas meet high cleanliness standards, and coordinate with Engineering and Front Office to deliver exceptional guest experiences.

Responsibilities include supervising staff, inspecting rooms, managing inventories, and training new team members. Prior experience with OPERA/OnQ PMS is a plus; OSHA knowledge is desirable.