Housekeeping Supervisor | Lead Rooms & Quality Standards

Hyatt Hotels Corporation; Minneapolis (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits after 30 days

401(k) with company match

Discounted room nights

Free room nights after 90 days

Tuition assistance

Employee parking discount

Gym access

Free meals in staff cafeteria

Food & beverage discounts

Paid time off

Job summary

Hyatt Regency Minneapolis is seeking a Housekeeping Supervisor with a 23 USD/hour rate and full-time status. The role oversees daily housekeeping operations, inspects guest rooms and public areas, and ensures standards are met to deliver a superior guest experience.

You will coach staff, manage priorities, and coordinate with Front Office to maintain timelines and service levels while upholding Hyatt brand standards and safety protocols.

Qualifications

• Minimum of 1-year hotel experience, preferably in housekeeping.
• Prior Supervisory experience (preferred).
• Basic computer skills and ability to learn hotel operating systems.
• Flexible availability, including weekend and holidays.
• Strong attention to detail and commitment to quality standards.

Responsibilities

• Supervise and support housekeeping staff throughout the shift.
• Inspect guest rooms, suites, and public areas to ensure compliance with Hyatt Regency brand standards.
• Ensure rooms are guest-ready and address deficiencies prior to guest arrival.
• Monitor room status, prioritize assignments, and communicate updates with the Front Office and other departments.
• Provide coaching, training, and feedback to housekeeping colleagues to support performance and development.
• Respond to guest requests and resolve service concerns in a professional and timely manner.
• Report maintenance concerns, safety hazards, and cleanliness issues to the appropriate departments.
• Maintain inventory levels of linens, guest supplies, and cleaning products.
• Assist with scheduling priorities, special projects, deep cleaning initiatives, and department goals.
• Support a safe, organized, and efficient work environment.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.

Skills

Housekeeping experience

Supervisory experience

Basic computer skills

Flexible scheduling

Attention to detail

Job description

Hyatt Regency Minneapolis is seeking a Housekeeping Supervisor with a 23 USD/hour rate and full-time status. The role oversees daily housekeeping operations, inspects guest rooms and public areas, and ensures standards are met to deliver a superior guest experience.

You will coach staff, manage priorities, and coordinate with Front Office to maintain timelines and service levels while upholding Hyatt brand standards and safety protocols.