Assistant Director of Operations (Rooms Focus)

Hyatt Regency; Minneapolis (MN); On-site; USD 88,000 - 98,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Discounted room nights

Free room nights

Education assistance

Discounted parking

Gym access

Free meals

Tuition reimbursement

Job summary

Hyatt Regency Minneapolis is seeking an Assistant Director of Operations - Rooms to lead daily operations across Rooms and Food & Beverage, driving service standards and guest satisfaction.

In this senior hospitality leadership role, you will partner with Rooms leaders, guide department heads, oversee workforce planning and budgeting, and implement improvement initiatives to support the hotel's strategic goals.

Qualifications

• Minimum 4 years of progressive leadership experience with Hyatt, or other hotel brand, including Department Head level role.
• Strong operational knowledge in the Rooms division.
• Security exposure is a plus.
• Experience managing departmental budgets, performance metrics, and service standards.
• Exceptional communication and relationship-building skills.
• Ability to thrive in a fast-paced, high-volume hospitality environment.
• Convention hotel experience preferred but not required.
• Flexible schedule to work as business demands - including evenings, weekends, and holidays.

Responsibilities

• Support daily operations across Rooms and Food & Beverage departments.
• Partner with Rooms department leaders to drive operational excellence and guest satisfaction.
• Provide direct guidance, accountability measures, and growth and development to department head leaders.
• Ensure consistent execution of Hyatt service standards.
• Analyze operational performance metrics and implement improvement initiatives.
• Assist in workforce planning, colleague development, and succession planning efforts.
• Lead cross-functional projects and support major convention and group business operations.
• Monitor departmental financial performance and help identify opportunities for revenue growth and cost control.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Serve as a visible leader throughout the hotel, supporting both guests and colleagues.

Skills

Leadership

Operations knowledge

Budget management

Communication

Job description

Summary
The salary range for this this position is

$88,000 - $95,000.

Organization- Hyatt Regency Minneapolis
Summary
The salary range for this this position is $88,000 - $95,000.
Cheers to your new adventure! When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.
The Assistant Director of Operations-Rooms plays a key leadership role in supporting the overall operation of the hotel, working across both the Rooms Division. This position is designed for an experienced hospitality leader seeking to broaden operational expertise while preparing for future senior leadership opportunities within Hyatt.
Key responsibilities include, but are not limited to:

• Support daily operations across Rooms and Food & Beverage departments.
• Partner with Rooms department leaders to drive operational excellence and guest satisfaction.
• Provide direct guidance, accountability measures, and growth and development to department head leaders.
• Ensure consistent execution of Hyatt service standards.
• Analyze operational performance metrics and implement improvement initiatives.
• Assist in workforce planning, colleague development, and succession planning efforts.
• Lead cross-functional projects and support major convention and group business operations.
• Monitor departmental financial performance and help identify opportunities for revenue growth and cost control.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Serve as a visible leader throughout the hotel, supporting both guests and colleagues.
  

In today’s job market, you may be asking, “Why Hyatt?” Here’s why:
What You Can Expect

• Collaborative and team-driven environment with diverse industry experience
• Health benefit eligibility at 30 days of
• 401K with company match – eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Discounted employee parking ($5/day or $100/mo)
• Access to hotel gym (25,000 sq. ft.)
• Free meals in colleague cafeteria
• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
  

The pay range for this position is $88,000 to $98,000. This is the pay range for this position that Hyatt Regency Minneapolis reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications

• Minimum 4 years of progressive leadership experience with Hyatt, or other hotel brand, including Department Head level role
• Strong operational knowledge in the Rooms division
• Security exposure is a plus.
• Experience managing departmental budgets, performance metrics, and service standards.
• Exceptional communication and relationship-building skills.
• Ability to thrive in a fast-paced, high-volume hospitality environment.
• Convention hotel experience preferred but not required.
• Flexible schedule to work as business demands - including evenings, weekends, and holidays.