Housekeeping Supervisor: Lead Rooms & Quality Oversight

MasterCorp, Inc.; Williamsburg (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Refer a friend bonus

Immediate hire – full-time or part-t

Paid training

Benefits package including medical,视觉,

Paid Time Off

Job summary

MasterCorp, Inc. in Williamsburg, VA seeks a Timeshare Supervisor/Inspector to oversee cleaning staff and ensure units meet quality and timeliness standards. You will enforce MasterCorp’s 7-step cleaning process and coordinate duties to maximize efficiency.

Responsibilities include training staff, reporting maintenance issues, inspecting units, managing inventories, and promptly resolving guest concerns while maintaining a safe, welcoming environment for guests and owners.

Qualifications

• High school diploma or equivalent required.
• Passion for cleanliness and attention to detail.
• Demonstrated motivational skills.
• Strong work ethic and reliability.
• Ability to train and develop staff.
• Willing to work irregular hours.

Responsibilities

• Develop and maintain a high standard of excellence within staff.
• Assign duties to housekeeping personnel.
• May prep rooms for housekeepers during busy periods.
• May clean rooms using MasterCorp’s 7-step clean process during peak times.
• Assist in the training of staff and new recruits.
• Report unit maintenance issues as per procedure.
• Inspect units and ensure vacancies are reported.
• Maintain safe working environment at each site.
• Manage inventory and linen supplies.
• Assist in linen inventories as directed.
• Resolve guest complaints promptly and courteously.
• Cultivate strong customer relations with guests and owners.

Skills

Timeshare Supervisor/Inspector

Motivational skills

Strong work ethic

Ability to train others

Desire to help others

Leadership

Education

High school diploma

Job description

MasterCorp, Inc. in Williamsburg, VA seeks a Timeshare Supervisor/Inspector to oversee cleaning staff and ensure units meet quality and timeliness standards. You will enforce MasterCorp’s 7-step cleaning process and coordinate duties to maximize efficiency.

Responsibilities include training staff, reporting maintenance issues, inspecting units, managing inventories, and promptly resolving guest concerns while maintaining a safe, welcoming environment for guests and owners.