Housekeeping Supervisor: Lead Cleanliness & Team Excellence

MasterCorp; Pigeon Forge (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Paid Time Off

Refer A Friend Bonus Potential

Paid Training

Job summary

MasterCorp, Inc. is seeking a Timeshare Supervisor/Inspector to oversee cleaning personnel and ensure units are cleaned efficiently and to a high standard. The role emphasizes supervising, training, reporting issues, and maintaining a safe, urgent work pace across sites.

Position offers the potential for growth, with a benefits package including medical, vision, dental, and paid time off. Immediate hire opportunities are available for both full-time and part-time schedules.

Qualifications

• A high school diploma or equivalent combination of education and work experience.
• A passion for cleanliness.
• Demonstrated motivational skills.
• Strong work ethic.
• Ability to train others.
• Desire to help others.
• Work irregular hours.
• Travel requirements and physical demands described in the posting.

Responsibilities

• Develop and maintain a high standard of excellence within staff.
• Assign duties to housekeeping personnel.
• May prep rooms for housekeepers during busy periods.
• May clean rooms using MasterCorp’s 7-step to clean process during peak times.
• Assist in training staff, both existing and new recruits.
• Report unit maintenance issues per company procedure.
• Inspect units for cleanliness, stains, or wear and report as necessary.
• Inspect units and ensure they are vacant and ready for turnover.
• Inspect units and complete the required amount of report cards weekly.
• Replace kitchen inventory and supplies as needed.
• Maintain organized storage closets.
• Report lost and found items to Executive Housekeeper.
• Ensure a safe working environment at each site and office.
• Willing to perform duties as directed by Executive Housekeeper.
• Create urgency to ensure units are turned on time.
• Maintain timeliness with assignments and appointments.
• Use supplies and equipment efficiently.
• Perform linen inventories as directed.
• Assist in solving guest complaints promptly.
• Cultivate positive customer relations.
• Assist resort guests and owners.

Skills

Motivational skills

Strong work ethic

Ability to train others

Desire to help others

Customer service oriented

Education

High school diploma or equivalent

Job description

MasterCorp, Inc. is seeking a Timeshare Supervisor/Inspector to oversee cleaning personnel and ensure units are cleaned efficiently and to a high standard. The role emphasizes supervising, training, reporting issues, and maintaining a safe, urgent work pace across sites.

Position offers the potential for growth, with a benefits package including medical, vision, dental, and paid time off. Immediate hire opportunities are available for both full-time and part-time schedules.