Housekeeping Supervisor & Quality Inspector

MasterCorp, Inc.; Discovery Bay (WA); In loco; USD 12.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Medical insurance

Holiday Pay

Vision coverage

Dental coverage (after 6 months)

Descrizione del lavoro

MasterCorp, Inc. is seeking a Timeshare Supervisor/Inspector to oversee cleaning personnel, ensuring units are cleaned efficiently and to high standards.

You will lead staff, assign duties, and help train new recruits to maintain a consistent level of service. This role emphasizes safety, timeliness, and guest satisfaction, with a focus on rapid problem solving and strong customer relations across resort sites.

Competenze

• High school diploma or equivalent required.
• Passion for cleanliness.
• Demonstrated motivational skills.
• Willing to work irregular hours.
• Ability to train others.
• Desire to help others.

Mansioni

• Develop and maintain a high standard of excellence within staff.
• Assign duties to housekeeping personnel.
• May prep rooms for housekeepers during busy periods.
• May clean rooms using MasterCorp's 7-step to clean process during busy periods.
• Assist in training of staff, both existing and new recruits.
• Report unit maintenance issues as per company procedure.
• Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.
• Inspect and prepare clean units and report them as vacant and ready.
• Inspect units and complete the required amount of report cards per week.
• Replace kitchen inventory and supplies as needed.
• Assist in maintaining storage closets are clean and organized.
• Report lost and found items to Executive Housekeeper.
• Ensure a safe working environment at each site and office.
• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
• Ensure a sense of urgency exists within housekeeping staff so units are turned on time.
• Personal timeliness, be prompt with all assignments and appointments.
• Utilize supplies and equipment efficiently and effectively.
• Perform inventory and linen supplies.
• Assist in linen inventories as directed.
• Responsible for time efficiency of direct reports.
• Assist in solving guest complaints promptly.
• Cultivate and develop strong, positive customer relations.
• Willing and able to assist resorts guests and owners.
• Knowledgeable of the resort.
• Other duties and tasks as assigned in conjunction with services contracted with the client.

Conoscenze

Motivational skills

Strong work ethic

Training others

Ability to adapt to irregular hours

Formazione

High school diploma or equivalent

Descrizione del lavoro

MasterCorp, Inc. is seeking a Timeshare Supervisor/Inspector to oversee cleaning personnel, ensuring units are cleaned efficiently and to high standards.

You will lead staff, assign duties, and help train new recruits to maintain a consistent level of service. This role emphasizes safety, timeliness, and guest satisfaction, with a focus on rapid problem solving and strong customer relations across resort sites.