Housekeeping Supervisor — Lead a Guest Experience Team

Mt. Bachelor LLC; Bend (OR); On-site; USD 65,904,000 - 68,770,000; Full time

Benefits offered by this job

Season pass

Transportation

Employee housing

401k with company match

Discounts across resort

IKON pass access

Discounted daycare onsite

Job summary

Mt. Bachelor Trailhead Lodge is seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensure guest rooms and public areas meet cleanliness standards, and maintain a welcoming guest experience year-round.

Reporting to Facilities Maintenance Manager, you will hire, train, schedule, and coach the Lodge Services team, oversee inspections, and coordinate with Guest Experience and Facilities to optimize room turnover.

Qualifications

• High school diploma or equivalent.
• 2–3+ years in housekeeping or lodging operations, supervisory experience a plus.
• Strong organizational, time-management, and communication skills.

Responsibilities

• Supervise day-to-day housekeeping operations to ensure guest rooms and public areas meet cleanliness standards.
• Coordinate room status with guest experience and facilities teams to support turnover.
• Recruit, onboard, train, and coach Lodge Services / Housekeeping Attendants.
• Maintain room inspections, SOPs, and payroll/timekeeping records.
• Collaborate with guest experience and facilities to ensure smooth daily operations.

Skills

Leadership

Organization

Communication

Team supervision

Spanish (preferred)

Education

High School Diploma

Tools

PMS systems

Microsoft 365

Job description

Mt. Bachelor Trailhead Lodge is seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensure guest rooms and public areas meet cleanliness standards, and maintain a welcoming guest experience year-round.

Reporting to Facilities Maintenance Manager, you will hire, train, schedule, and coach the Lodge Services team, oversee inspections, and coordinate with Guest Experience and Facilities to optimize room turnover.