Housekeeping Supervisor | Hotel Zoso

Columbia Hospitality; Palm Springs (CA); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Hourly pay $20.00

Commuter/Parking Allowance

Tip/Tip Pooling Eligible

Paid Time off & Holiday Pay

Medical, Dental, Vision, Disability,

401K

HSA/FSA Plans - employer contribution

Values Based Culture

Culture Add

Referral Bonus

Discounted Lodging, Dining, Spa, Golf,

Employee Assistance Program

Columbia Cares volunteer opportunities

Committee Participation Opportunities

Task Force Work Opportunities

Online Learning Platform

Pet Insurance, Rental Cars, Tickets

Zusammenfassung

Hotel Zoso, part of Columbia Hospitality, Inc., seeks a Housekeeping Supervisor to lead day-to-day housekeeping operations with a focus on guest satisfaction and room standards. You will train, schedule, and coach staff, monitor budgets, and uphold safety and cleanliness across guestrooms and public areas.

This role offers an hourly pay rate of $20.00, commuter/parking allowance, paid time off, medical/dental/vision benefits, 401K, and a culture that values fresh perspectives and growth

Qualifikationen

• Minimum 3 years housekeeping experience in a similar environment.
• Prior housekeeping lead/supervisory experience preferred.
• Ability to read, write, speak and understand Spanish and English.
• General management skills, including planning and organizing, decision making, problem solving, and delivery of results.
• Financial management skills, including budget management and expense control.

Aufgaben

• Assist in managing the day-to-day operations of the Housekeeping department.
• Develops and implements procedures to ensure housekeeping activities meet standards and goals.
• Conducts daily inspections of guestrooms, front of house areas, storage rooms and back of house areas.
• Assists in managing the departmental budget; monitors revenue, expenses and labor costs.
• Reports unsafe conditions; ensures equipment is properly maintained and used.
• Maintains equipment and inventory levels per property requirements.
• Advises guests, clients and staff on housekeeping matters.
• Evaluates guest complaints to plan corrective actions.
• Communicates updates and changes with all departments.
• Ensures security of supplies, equipment and inventory.

Kenntnisse

Bilingual Spanish/English

Staff supervision

Time management

Budget awareness

Jobbeschreibung

Housekeeping Supervisor | Hotel Zoso

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Rate: $20.00
• Commuter/Parking Allowance
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Assists in managing the day-to-day operations of the Housekeeping department. Follows all appropriate policies and procedures (e.g., key control, lost and found).
• Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
• Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of house areas.
• Assists in managing the departmental budget. Monitors revenue, expenses, and labor costs.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning.
• Ensures all equipment is used only as intended.
• Maintains department equipment and supply inventory levels appropriate to property requirements.
• Advises guests, clients and team members on housekeeping matters.
• Evaluates patterns or trends in guest complaints in order to plan and implement corrective actions.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Ensures the security of all housekeeping supplies, equipment and inventory by establishing and ensuring adherence to security standards.
• Participates in the property’s Manager on Duty program as needed.
• Ensures timely and courteous follow-through on all client, guest and team member requests.
• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff.
• Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Performs in the capacity of any position supervised as needed.
• Conducts training on job standards and areas of responsibility as needed.

What You Bring

• Minimum 3 years housekeeping experience in a similar environment required
• Prior housekeeping lead/supervisory experience preferred
• Ability to read, write, speak and understand Spanish and English.
• General management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.