Housekeeping Supervisor | Valley River Inn

Columbia Hospitality, Inc.; Eugene (OR); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Hourly pay $19.50

LTD Bus Pass

Get Paid Daily

Paid Time off & Holiday Pay

Benefits - Medical, Dental, Vision, 장애

Job summary

Columbia Hospitality, Inc. seeks a Housekeeping Supervisor for Valley River Inn in Eugene, OR. You will oversee daily housekeeping operations, ensure service standards, and manage a team to deliver exceptional guest experiences.

The role emphasizes leadership, safety, and cost control, with competitive hourly pay and a comprehensive benefits package. Join a values-driven hospitality team with growth opportunities in idyllic locations.

Qualifications

• Bilingual English/Spanish is required.
• Strong time management and organizational skills.
• Good decision making and problem solving abilities.
• Ability to deliver results and meet standards.
• Experience in housekeeping leadership or supervision is preferred.

Responsibilities

• Assist in daily operations of the Housekeeping department.
• Develop and implement procedures to meet standards and goals.
• Conduct daily inspections of guestrooms and public areas.
• Monitor budgets, revenue, expenses and labor costs.
• Report unsafe conditions and ensure equipment and supplies are maintained.
• Advise guests and team members on housekeeping matters.
• Lead and train staff; schedule, discipline and coach as needed.
• Support Manager on Duty responsibilities when required.

Skills

Spanish/English bilingual

Time management

Decision making

Problem solving

Delivery of results

Job description

Housekeeping Supervisor | Valley River Inn

Let’s start off with the most important part - what’s in it for you:

The Perks

• *Eli Eligibility of perks is dependent upon job status
• Hourly Pay $19.50
• LTD Bus Pass
• Get Paid Daily (Make an y day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Assists in managing the day to day operations of the Housekeeping department. Follows all appropriate policies and procedures (e.g., key control, lost and found).
• Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
• Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of house areas.
• Assists in managing the departmental budget. Monitors revenue, expenses, and labor costs.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning.
• Ensures all equipment is used only as intended.
• Maintains department equipment and supply inventory levels appropriate to property requirements.
• Advises guests, clients and team members on housekeeping matters.
• Evaluates patterns or trends in guest complaints in order to plan and implement corrective actions.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Ensures the security of all housekeeping supplies, equipment and inventory by establishing and ensuring adherence to security standards.
• Participates in the property’s Manager on Duty program as needed.
• Ensures timely and courteous follow-through on all client, guest and team member requests.
• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff.
• Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Performs in the capacity of any position supervised as needed.
• Conducts training on job standards and areas of responsibility as needed.

What You Bring

• Minimum 3 years housekeeping experience in a similar environment required
• Prior housekeeping lead/supervisory experience preferred
• Ability to read, write, speak and understand Spanish and English.
• General management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.