Housekeeping Supervisor - Hotel Cleveland, Autograph Collection

Coury Hospitality; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Coury Hospitality is seeking a Housekeeping Supervisor at Hotel Cleveland, Autograph Collection. Lead the housekeeping team to uphold luxury standards, guide daily operations, and ensure timely service of rooms and public areas.

The ideal candidate has prior supervisory experience in a luxury hotel, excels in communication, and can motivate a fast-paced team while maintaining safety and quality standards.

Qualifications

• Experience supervising housekeeping in luxury or lifestyle hotels.
• Leading by example with high service standards and integrity.
• Strong communication and team motivation in a fast-paced setting.
• Knowledge of housekeeping systems and safety protocols.
• Proficiency with Word, Excel and scheduling software.

Responsibilities

• Supervise daily housekeeping operations and lead by example to ensure the highest guestroom and public space cleanliness.
• Assign room and task duties to attendants based on occupancy, staffing levels, and performance.
• Monitor progress throughout the day to ensure all rooms are serviced on time and to standard.
• Train, coach, and provide feedback to team members, fostering a supportive and high-performing environment.
• Coordinate special cleaning projects, daily room readiness, and linen inventory and distribution.
• Ensure compliance with safety, sanitation, and equipment protocols.
• Serve as point of contact for guest requests related to housekeeping—responding promptly and professionally.
• Step in as needed to assist with cleaning duties and ensure seamless operations.

Skills

Housekeeping supervision

Attention to detail

Strong communication

Team motivation

Safety protocols

Tech-savvy (Word, Excel)

Tools

Word

Excel

Scheduling systems

Job description

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Housekeeping Supervisor.

Housekeeping Supervisor – Hotel Cleveland, Autograph Collection | Cleveland, OH

We are currently seeking an experienced and detail-driven Housekeeping Supervisor to lead our housekeeping team and elevate our commitment to luxury hospitality.

What You’ll Do

As a Housekeeping Supervisor at Hotel Cleveland, you will support and guide a dynamic housekeeping team to maintain our signature standards of cleanliness, comfort, and style. You will:

• Supervise daily housekeeping operations and lead by example to ensure the highest guestroom and public space cleanliness
• Assign room and task duties to attendants based on occupancy, staffing levels, and performance
• Monitor progress throughout the day to ensure all rooms are serviced on time and to standard
• Train, coach, and provide feedback to team members, fostering a supportive and high-performing environment
• Coordinate special cleaning projects, daily room readiness, and linen inventory and distribution
• Ensure compliance with safety, sanitation, and equipment protocols
• Serve as point of contact for guest requests related to housekeeping—responding promptly and professionally
• Step in as needed to assist with cleaning duties and ensure seamless operations

What We’re Looking For

You may be the ideal candidate if you:

• Have prior housekeeping supervisory experience in a luxury or lifestyle hotel
• Lead with integrity, attention to detail, and a passion for service
• Are a strong communicator and team motivator who thrives in a fast-paced setting
• Demonstrate a working knowledge of housekeeping systems and safety protocols
• Are tech-savvy with experience using Word, Excel, and scheduling systems
• Can lift up to 25 lbs and are comfortable standing, walking, and moving throughout your shift
• Are flexible and reliable, with availability to work various shifts as needed

Ready to Elevate the Guest Experience Through Impeccable Service?

Join us in delivering a hospitality experience “exactly like nothing else.” Apply today and become part of something extraordinary.

Here’s the Core of Coury Hospitality

We have a place for you on our team if your passion is to createUNMATCHED COMMITMENTS.

What else do YOU need to know…

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.