Luxury Hotel Housekeeping Supervisor - Elevate Cleanliness

Coury Hospitality; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Coury Hospitality is seeking a Housekeeping Supervisor at Hotel Cleveland, Autograph Collection. Lead the housekeeping team to uphold luxury standards, guide daily operations, and ensure timely service of rooms and public areas.

The ideal candidate has prior supervisory experience in a luxury hotel, excels in communication, and can motivate a fast-paced team while maintaining safety and quality standards.

Qualifications

• Experience supervising housekeeping in luxury or lifestyle hotels.
• Leading by example with high service standards and integrity.
• Strong communication and team motivation in a fast-paced setting.
• Knowledge of housekeeping systems and safety protocols.
• Proficiency with Word, Excel and scheduling software.

Responsibilities

• Supervise daily housekeeping operations and lead by example to ensure the highest guestroom and public space cleanliness.
• Assign room and task duties to attendants based on occupancy, staffing levels, and performance.
• Monitor progress throughout the day to ensure all rooms are serviced on time and to standard.
• Train, coach, and provide feedback to team members, fostering a supportive and high-performing environment.
• Coordinate special cleaning projects, daily room readiness, and linen inventory and distribution.
• Ensure compliance with safety, sanitation, and equipment protocols.
• Serve as point of contact for guest requests related to housekeeping—responding promptly and professionally.
• Step in as needed to assist with cleaning duties and ensure seamless operations.

Skills

Housekeeping supervision

Attention to detail

Strong communication

Team motivation

Safety protocols

Tech-savvy (Word, Excel)

Tools

Word

Excel

Scheduling systems

Job description

Coury Hospitality is seeking a Housekeeping Supervisor at Hotel Cleveland, Autograph Collection. Lead the housekeeping team to uphold luxury standards, guide daily operations, and ensure timely service of rooms and public areas.

The ideal candidate has prior supervisory experience in a luxury hotel, excels in communication, and can motivate a fast-paced team while maintaining safety and quality standards.