Housekeeping Supervisor — Guest Experience Leader

Onni Group of Companies; Seattle (WA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Annual education allowance up to $1,0

Referral program

Free onsite parking or commuting

Residential housing discount

Friends and family rates for our Hotel

Job summary

Onni Group of Companies in Seattle seeks a dedicated Housekeeping Supervisor to maintain pristine suites and public areas, oversee preventative maintenance, and lead a motivated team delivering high-end service. You will manage labor costs, supervise in-house laundry oversight, coordinate with other departments, and ensure guest rooms are ready for sale.

Vietnamese language abilities are a plus. The role offers competitive hourly compensation and benefits within a hospitality setting focused on

Qualifications

• Must be highly motivated and able to work independently.
• Possess effective verbal and written communication skills.
• Basic reading skills.
• Must be organized and able to prioritize and multi-task.
• Ability to speak Vietnamese considered an asset.

Responsibilities

• Maintain pristine cleanliness across suites and property.
• Monitor preventative maintenance of the property.
• Creates and maintains a highly motivated and customer orientated team that exceeds high end customer service.
• Assists in managing, maintaining, and controlling housekeeping labor costs.
• Assists with the in-house laundry oversight, purchasing, inventory, and labor controls.
• Inspects guest rooms, public areas, pool, etc. after being cleaned to ensure quality standards.
• Runs room reports, verifies room status, determines discrepant rooms, prioritizes room cleaning, and updates status of departing guest rooms.
• Ensures all rooms are available for sale and all deficiencies are amended.
• Partners with management to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
• Manages and monitors all guest requests sent from Guest Services to ensure they are completed, documented, and resolved.
• Organizes and properly tracks lost and found.
• Manages, hires, trains, coordinates schedules, motivates, and assists with coaching and of housekeeping employees.
• Reports any maintenance problems, safety hazards, accidents, or injuries, complete safety training and certifications.
• Ensures employees follow all company safety and security policies and procedures.

Skills

Highly motivated

Effective communication

Organizational & multi-tasking

Independent worker

Vietnamese language

Job description

Onni Group of Companies in Seattle seeks a dedicated Housekeeping Supervisor to maintain pristine suites and public areas, oversee preventative maintenance, and lead a motivated team delivering high-end service. You will manage labor costs, supervise in-house laundry oversight, coordinate with other departments, and ensure guest rooms are ready for sale.

Vietnamese language abilities are a plus. The role offers competitive hourly compensation and benefits within a hospitality setting focused on