Housekeeping Manager

Murrieta Hot Springs Resort; Riverside, Northern (CA, KY); Hybrid; USD 71,000 - 73,000; Full time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking a Full-time Housekeeping Operations lead. The role oversees room attendants, house aides, floor supervisors and laundry staff, coaching teams and maintaining QA standards across guest areas.

The position requires strong work ethic, flexibility for nights/weekends/holidays, and teamwork to deliver exceptional guest experiences at a premier downtown hotel.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Enjoys working in a team to deliver great guest experiences.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants, house aides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when necessary.
• Coordinate daily activities and staffing for cleaning guest rooms and public areas.
• Review the Manager on Duty log and follow up as needed.
• Inspect rooms and public areas daily to ensure QA standards are followed.
• Ensure inventory of supplies and cleaning materials is maintained.
• Supervise daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.

Skills

Team leadership

Scheduling

Work ethic

Job description

3400 Market St, Riverside, California 92501

Blending regional style and familiar ease, Marriott Riverside at the Convention Center is located in the heart of downtown, nestled in the Inland Empire. Just steps to the Riverside Convention Center, making us the ideal spot for your next trade show or business conference. Our hotel features 293 comfortable accommodations, including 24 spacious suites, perfect for business and leisure travelers alike. Just moments from our doorsteps, you'll find popular destinations, such as Fox Performing Arts Center, the historic Mission Inn and the University of California, Riverside. Our hotel is also a mile from the Riverside County Superior Courthouse, major corporations and 10 miles from March Air Reserve Base. Prepare for your meeting in our business center, relax in our concierge lounge with complimentary breakfast and evening hors d'oeuvres or get down to business in our 11,000 square feet of meeting space. Turn any stay into a relaxing getaway at Marriott Riverside at the Convention Center.

Job Description

What you will be doing

• Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.


• Coach and counsel associates, providing disciplinary action when and if necessary.


• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.


• Review the Manager on Duty log and follow up where needed.


• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.


• Ensure sufficient inventory of supplies and cleaning materials is maintained.


• Responsible for supervising the daily operation of both housekeeping and in-house laundry.


• Responsible for interviewing, hiring and training of new housekeeping team members.

Location

Riverside Marriott-RALMC

Requirements

What we are looking for

• High work ethic and self-initiative


• May be required to work varying schedules to include nights, weekends, and holidays


• Someone who enjoys working as and being part of a team that provides great experiences for our Guest

Physical Requirements (In-Office Role)

• Ability to work in a standard office environment.


• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)


• Occasional standing and walking throughout the workday.


• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.


• Ability to communicate effectively verbally and in writing.


• Occasionally required to stand, walk, bend, reach, or carry items.


• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).


• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).


• Ability to hear and participate in conversations and meetings, use phone and/or headset


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Starting pay: $71,000 - $73,000 per year

Status

Full-time

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