Housekeeping Supervisor | Guest Experience Lead

Hilton; San Antonio (TX); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

Hilton San Antonio Hill Country Hotel is seeking a Housekeeping Supervisor to maintain cleanliness standards and lead the housekeeping team across rooms, public areas and laundry operations. The role coordinates with Front Office and Engineering to meet operating goals and guest expectations.

The position requires English communication skills, prior housekeeping supervisory experience, and a flexible schedule including AM and PM shifts, with weekend and holiday coverage.

Qualifikationen

• Two years’ experience in Housekeeping
• Minimum of 6 months plus experience as an Inspector
• Minimum 1 year supervisor experience in a similar environment
• Prior guest relations training
• Knowledge of proper chemical handling
• Ability to communicate in English with guests, co-workers and management

Aufgaben

• Oversee housekeeping department including room cleaning, public areas, and laundry & guest laundry services
• Coordinate with Front Office and Engineering to meet operating goals and guest expectations
• Supervise housekeeping teams to maximize guest experience and ensure daily departmental objectives
• Monitor safety hazards and take corrective action
• Attend hotel meetings and maintain professional appearance and attitude

Kenntnisse

Housekeeping supervision

Guest relations

English communication

Chemicals handling

Safety compliance

Inventory & reports

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Hilton San Antonio Hill Country Hotel is seeking a Housekeeping Supervisor to maintain cleanliness standards and lead the housekeeping team across rooms, public areas and laundry operations. The role coordinates with Front Office and Engineering to meet operating goals and guest expectations.

The position requires English communication skills, prior housekeeping supervisory experience, and a flexible schedule including AM and PM shifts, with weekend and holiday coverage.