Housekeeping Supervisor - Flexible Hours + Hotel Perks

Shaner Hotels; Buffalo (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Marriott discounts

Complimentary hotel stays

Free meals per shift

Transit accessible

Job summary

Shaner Hotels is seeking a full-time Housekeeping Supervisor for the Buffalo Marriott LECOM Harborcenter, located in downtown Buffalo. You will lead a team, ensure daily procedures are followed, and maintain high cleanliness standards across the hotel.

The role requires flexibility, weekend/holiday shifts, strong communication, and experience in hospitality housekeeping. Benefits include health insurance, 401k, paid time off, and Marriott employee discounts.

Qualifications

• Prior housekeeping experience in hospitality; supervisory experience is a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• High school graduate or equivalent, some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
• Handle guest complaints ensuring guest satisfaction.
• Train and develop team members and ensure all required training is complete according to standards.
• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Performs housekeeping, laundry, and houseperson functions whenever necessary.
• Other duties as assigned.

Skills

Supervisory experience

Reading safety rules

Communication

Bilingual English/Spanish

Cleaning techniques

Chemical handling

Equipment knowledge

Education

High school diploma or equivalent

Some college preferred

Job description

Shaner Hotels is seeking a full-time Housekeeping Supervisor for the Buffalo Marriott LECOM Harborcenter, located in downtown Buffalo. You will lead a team, ensure daily procedures are followed, and maintain high cleanliness standards across the hotel.

The role requires flexibility, weekend/holiday shifts, strong communication, and experience in hospitality housekeeping. Benefits include health insurance, 401k, paid time off, and Marriott employee discounts.