Housekeeping Supervisor: Elevate Guest Experience

Davidson Hospitality Group; Charleston (SC); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Tuition Reimbursement

Paid Time Off

401K Match

Hotel Discounts

Job summary

The Mills House in Charleston, SC, part of Davidson Hospitality Group, seeks a Housekeeping Supervisor to lead the housekeeping team and uphold the highest cleanliness standards. You will oversee room cleaning, public areas, and laundry, while coaching staff, conducting inspections, and coordinating with other departments to ensure guest satisfaction.

Ideal candidates have at least 6 months of housekeeping or cleaning experience, strong leadership, and fluent English; bilingual skills are a

Qualifications

• 6 months experience in a housekeeping or cleaning role required.
• Proven supervisory or leadership experience.
• Read, write and speak English fluently; bilingual a plus.
• Proficiency with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Conduct inspections to ensure adherence to cleanliness and quality standards.
• Collaborate with other departments to meet guest expectations and address any issues.
• Maintain inventory of cleaning supplies and equipment.
• Assist in scheduling and coordinating staff shifts.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Uphold safety and sanitation standards, ensuring a healthy work environment.

Skills

Leadership experience

Communication skills

Bilingual a plus

English fluency

Task management

Attention to detail

Housekeeping knowledge

Tools

Housekeeping software

Job description

The Mills House in Charleston, SC, part of Davidson Hospitality Group, seeks a Housekeeping Supervisor to lead the housekeeping team and uphold the highest cleanliness standards. You will oversee room cleaning, public areas, and laundry, while coaching staff, conducting inspections, and coordinating with other departments to ensure guest satisfaction.

Ideal candidates have at least 6 months of housekeeping or cleaning experience, strong leadership, and fluent English; bilingual skills are a