Housekeeping Supervisor

Eastmen Human Resources B.V.; Welcome (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Housekeeping Supervisor. This role involves coordinating housekeeping efforts, ensuring quality standards, and maintaining positive guest relations. The ideal candidate will excel in communication and teamwork, contributing to a positive work environment.

Benefits

Discounted food & drink

Wellness and mental health programmes

Flexible scheduling

World class training and development

Unlimited career opportunities

Half price cinema tickets

Specially curated discounts

Amazing staff parties

Qualifications

• Must develop and maintain positive working relationships.
• Anticipates and addresses guests’ service needs.

Responsibilities

• Coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry.
• Inspect guest rooms and public areas for quality standards.

Skills

Communication

Teamwork

Quality Control

Job description

Discounted food & drink in all our restaurants and bars
Discounts for your friends and family
Wellness and mental health programmes
Flexible scheduling
World class training and development, including leadership development
Unlimited career opportunities (internationally and locally)
Half price cinema tickets
Specially curated discounts in thousands of shops
Amazing staff parties

As a Housekeeping Supervisor, you will:

1. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
2. Prepare, distribute, and communicate changes in room assignments
3. Inspect guest rooms, public areas, pool, etc., after being cleaned by Housekeeper to ensure quality standards
4. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms

Our most successful Housekeeping Supervisor is someone who:

1. Welcomes and acknowledges all guests according to company standards
2. Anticipates and addresses guests’ service needs
3. Develops and maintains positive working relationships with others
4. Listens and responds appropriately to the concerns of other employees
5. Ensures adherence to quality expectations and standards