Housekeeping Supervisor

Jsk Hospitality; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus potential

Full benefits package

Employee hotel discounts

Career growth

Job summary

Home2 Suites by Hilton Elkhart, managed by JSK Hospitality, seeks a leader to oversee the housekeeping department and ensure spotless rooms and public spaces while controlling costs.

You will hire, train, and coach staff, maintain brand standards, manage budgets, and collaborate with front desk and maintenance to ensure guest satisfaction.

Qualifications

• 2–3+ years of supervisory hotel housekeeping experience.
• Strong leadership, organization, and attention to detail.
• Knowledge of cleaning standards, inventory, and labor management.

Responsibilities

• Direct daily housekeeping operations, including room assignments, inspections, and quality control.
• Hire, train, schedule, coach, and performance-manage room attendants, housemen, and laundry staff.
• Ensure brand cleanliness standards, deep-cleaning schedules, and inventory control (linen, amenities, chemicals).
• Manage department budget, labor productivity, and supply costs.
• Conduct room and public-area inspections; address deficiencies immediately.
• Coordinate with maintenance on repairs and with front desk on room status.
• Maintain safety, OSHA, and chemical compliance; manage lost-and-found.
• Drive guest satisfaction related to cleanliness and handle related complaints.
• Prepare reports and participate in property leadership meetings.

Skills

Leadership

Organization

Attention to detail

Cleaning standards

Inventory management

Labor management

Flexible schedule

Physical ability

Education

High school diploma

Job description

Property: Home2 Suites by Hilton Elkhart

About the Role

Lead the entire housekeeping department to deliver spotless rooms and public spaces that meet or exceed Home2 Suites by Hilton quality standards while controlling costs and developing the team.

Responsibilities

• Direct daily housekeeping operations, including room assignments, inspections, and quality control.
• Hire, train, schedule, coach, and performance-manage room attendants, housemen, and laundry staff.
• Ensure brand cleanliness standards, deep-cleaning schedules, and inventory control (linen, amenities, chemicals).
• Manage department budget, labor productivity, and supply costs.
• Conduct room and public-area inspections; address deficiencies immediately.
• Coordinate with maintenance on repairs and with front desk on room status.
• Maintain safety, OSHA, and chemical compliance; manage lost-and-found.
• Drive guest satisfaction related to cleanliness and handle related complaints.
• Prepare reports and participate in property leadership meetings.

Required

• HS diploma/equivalent; prior supervisory experience in hotel housekeeping (2–3+ years preferred).
• Strong leadership, organization, and attention to detail.
• Knowledge of cleaning standards, inventory, and labor management.
• Flexible schedule; physical ability to inspect rooms and assist as needed.

Preferred

• Executive Housekeeper experience with the Hilton brand family; bilingual.

Competitive salary; bonus potential; full benefits package; employee hotel discounts; career growth.

About JSK

South Bend, IN-based management, investment & development company operating Marriott, Hilton, IHG & Choice branded hotels. We focus on strong operations, guest service excellence, and internal development.

JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.