Housekeeping Supervisor

JSK Hospitality LLC; Elkhart (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee hotel discounts

Full benefits package

Bonus potential

Career growth

Job summary

JSK Hospitality LLC is seeking a strong leader to head the housekeeping department at Home2 Suites by Hilton Elkhart. You will drive cleanliness across rooms and public areas, control costs, and mentor a diverse team to meet brand quality standards.

You will hire, train, and schedule staff, monitor inventory and safety, and collaborate with maintenance and front desk to ensure guest satisfaction. A HS diploma and supervisory experience are required, and Hilton experience is a plus.

Qualifications

• HS diploma or equivalent required.
• Prior supervisory experience in hotel housekeeping preferred (2–3+ years).
• Knowledge of cleaning standards, inventory control, and labor management.

Responsibilities

• Direct daily housekeeping operations, including room assignments, inspections, and quality control.
• Hire, train, schedule, coach, and manage room attendants, housemen, and laundry staff.
• Ensure brand cleanliness standards, deep-cleaning schedules, and inventory control (linen, amenities, chemicals).
• Manage department budget, labor productivity, and supply costs.
• Conduct inspections; address deficiencies promptly.
• Coordinate with maintenance and front desk on room status.
• Maintain safety, OSHA, and chemical compliance; manage lost-and-found.

Skills

Leadership

Organization

Attention to detail

Cleaning standards

Inventory management

Labor management

Flexible schedule

Physical stamina

Hilton experience

Education

High school diploma or equivalent

Supervisor experience in hotel housekeeping

Job description

Property: Home2 Suites by Hilton Elkhart

About the Role

Lead the entire housekeeping department to deliver spotless rooms and public spaces that meet or exceed Home2 Suites by Hilton quality standards while controlling costs and developing the team.

Responsibilities

• Direct daily housekeeping operations, including room assignments, inspections, and quality control.
• Hire, train, schedule, coach, and performance-manage room attendants, housemen, and laundry staff.
• Ensure brand cleanliness standards, deep-cleaning schedules, and inventory control (linen, amenities, chemicals).
• Manage department budget, labor productivity, and supply costs.
• Conduct room and public-area inspections; address deficiencies immediately.
• Coordinate with maintenance on repairs and with front desk on room status.
• Maintain safety, OSHA, and chemical compliance; manage lost-and-found.
• Drive guest satisfaction related to cleanliness and handle related complaints.
• Prepare reports and participate in property leadership meetings.

Required

• HS diploma/equivalent; prior supervisory experience in hotel housekeeping (2–3+ years preferred).
• Strong leadership, organization, and attention to detail.
• Knowledge of cleaning standards, inventory, and labor management.
• Flexible schedule; physical ability to inspect rooms and assist as needed.

Preferred

• Executive Housekeeper experience with the Hilton brand family; bilingual.

Competitive salary; bonus potential; full benefits package; employee hotel discounts; career growth.

About JSK

South Bend, IN-based management, investment & development company operating Marriott, Hilton, IHG & Choice branded hotels. We focus on strong operations, guest service excellence, and internal development.

JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.