Housekeeping Supervisor

Great Escape Parks; Town of Queensbury (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid training

Advancement opportunities

Free admission to ALL Enchanted Parks

Free tickets for friends and family

Discounts on passes, food, and merch

Exclusive employee events

Fun rewards, benefits, and more!

Job summary

Great Escape Parks in Town of Queensbury, NY, is seeking an energetic Supervisor for our Housekeeping team. You will coordinate activities across departments, manage inventories, and forecast staffing needs to keep operations efficient.

Daily duties include inspecting rooms, reporting maintenance, supervising housekeeping and laundry staff, and resolving guest concerns promptly. This role requires flexibility to work nights, weekends, and holidays with pay between $19 and $21 per hour.

Qualifications

• At least 6 months experience in housekeeping or related field.
• Supervisory experience preferred but not required.
• Exceptional work ethic, attendance, and attention to detail.
• Ability to bend/stoop, squat, kneel, climb stairs, push/pull, and reach overhead.
• Lifts up to 25 lbs and can work nights, weekends, and holidays.

Responsibilities

• Coordinate work activities among departments.
• Inventories stock to ensure adequate supplies.
• Evaluates records to forecast department personnel requirements.
• Makes recommendations to improve service and ensure more efficient operation.
• Increase revenue and control labor and other costs.
• Attend and participate in weekly departmental staff meetings.
• Establish standards for personnel performance and guest service.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

Skills

Attention to detail

Work ethic

Flexible schedule

Customer service oriented

Job description

Summary

We are seeking energetic, hard-working and dedicated individual to join our Housekeeping team as a Supervisor.

What You Will Be Doing

• Coordinates work activities among departments
• Inventories stock to ensure adequate supplies
• Evaluates records to forecast department personnel requirements
• Makes recommendations to improve service and ensure more efficient operation
• Increase revenue and control labor and other costs
• Attend and participate in weekly departmental staff meetings
• Establish standards for personnel performance and guest service
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action

How You Will Do It

• Daily report processing of housekeeping locations
• Perform other duties a requested by management
• Inspects all vacant rooms
• Reports to the housekeeping Manager of any damages or maintenance work on a timely basis
• Oversees Housekeeping and Laundry staff ensure cleanliness and timeliness of cleaning guest rooms
• Update room status to manager periodically throughout the dayPickup lost and found items in rooms and gives them to the Housekeeping Office to be logged in Opera
• Perform Housekeeping or Laundry duties as needed
• Resolve guest concerns, quickly, professionally, and effectively

What You Will Need

• Up to 6 months of experience in a Housekeeping department or related field
• Supervisory experience is not required, but preferred
• Exceptional work ethic, attendance, and attention to detail
• Must have the ability to repeatedly bend/stoop, squat, kneel, climb stairs, push/pull and reach above shoulder level
• Must be able to carry and lift up to 25 lbs
• Must be able to work nights, weekends, holidays, and other shifts as necessary

Why work with us?

• Paid training
• Advancement opportunities
• Free admission to ALL Enchanted Parks
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!

Pay Rate: $19-$21/hr