Housekeeping Supervisor

EMPLOYMENT HUB INTERNATIONAL PTE. LTD.; Town of Islip (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the hospitality sector seeks a Housekeeping Manager to oversee staff and maintain high cleanliness standards. The role involves training team members, managing inventory, and ensuring customer satisfaction while adhering to safety protocols.

Qualifications

• Experience supervising a team in a housekeeping environment.
• Strong customer service orientation.
• Knowledge of safety and hygiene protocols.

Responsibilities

• Supervise, train, and schedule housekeeping staff.
• Ensure cleanliness of rooms and public areas.
• Conduct inspections and address customer complaints.

Skills

Staff Management

Customer Service

Communication

Safety and Hygiene

Job description

Key Responsibilities:

• Staff Management: Supervising, training, and scheduling housekeeping staff, including assigning tasks and monitoring performance.
• Cleanliness and Maintenance: Ensuring guest rooms and public spaces are clean, well-maintained, and meet established standards.
• Inventory Management: Monitoring and maintaining inventory of cleaning supplies and equipment, including ordering replacements.
• Safety and Hygiene: Ensuring all housekeeping staff adhere to safety and hygiene protocols and maintain a safe environment.
• Customer Service: Addressing customer complaints and requests related to housekeeping services.
• Inspections: Conducting regular inspections of rooms and public areas to ensure cleanliness and identify areas for improvement.
• Reporting: Providing feedback to management on staff performance and operational issues.
• Emergency Response: Handling housekeeping emergencies and resolving related issues promptly.
• Budget Management: May be involved in managing the department budget and resources.
• Communication:Maintaining effective communication with staff, other departments, and management.