Housekeeping Supervisor

Loews Hotels & Co; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Vacation

Training & Development

Tuition reimbursement

Meal benefit

Team member rates

Parking discount

Employee discounts

Job summary

Loews Hotels & Co. is seeking a proactive Housekeeping Supervisor to lead room attendants, public areas staff, and ensure the highest cleanliness and presentation across Ballpark Village properties in St. Louis.

The role requires strong organization, training ability, and collaboration with Front Office and Engineering to guarantee timely room readiness. You will oversee scheduling, payroll, and inventory, while enforcing health and safety standards and guiding a team to deliver exceptional

Qualifications

• Experience in housekeeping or hospitality required; supervisory experience preferred.
• Strong organizational and leadership skills.
• Ability to work weekends, holidays, and flexible shifts.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, safety standards, and inventory management.
• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint).

Responsibilities

• Supervise daily housekeeping activities, including room cleaning, turndown service, and public area upkeep.
• Inspect guest rooms and public spaces to ensure cleanliness and adherence to standards.
• Assign tasks and manage workload to meet operational needs.
• Respond promptly to guest requests and resolve issues professionally.
• Lead, coach, and motivate housekeeping team members.
• Conduct training on cleaning techniques, safety procedures, and brand standards.
• Provide feedback and support career development opportunities.
• Coordinate with Front Office and Engineering to ensure timely room readiness.
• Communicate effectively with team members and other departments.
• Assist with scheduling, payroll, and inventory management.
• Maintain accurate records of inspections, supplies, and performance metrics.

Skills

Hospitality Leader

Detail-Oriented

Organized Coordinator

Problem Solver

Safety Advocate

Veterans Encouraged

Tools

Microsoft Office Suite

Job description

Live! by Loews – St.Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium‑area views.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits
• 401(k) & company match Paid Sick Days
• Vacation
• Holidays & Paid Bereavement Training & Development opportunities
• career growth Tuition Reimbursement Pet Insurance & Pet Bereavement Team Member Hotel Rates
• other discounts
• perks & more Discounted Parking including game days & special events
• Complimentary meals in Team Member Café while working
• Discounted perks for Ballpark Village and St.Louis Cardinals Store Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We’re Looking For:

A proactive and detail-driven Housekeeping Supervisor who ensures our guest rooms and public spaces meet the highest standards of cleanliness and presentation. You’ll lead a team of housekeeping professionals, coordinate daily operations, and uphold our commitment to exceptional hospitality. In this role, you’ll inspect rooms, manage schedules, train team members, and collaborate with other departments to deliver a seamless guest experience.

Who You Are:

• Hospitality Leader: You inspire your team to deliver excellence and take pride in creating spotless spaces
• Detail-Oriented Inspector: You notice the smallest details and ensure every room meets brand standards
• Organized Coordinator: You manage schedules, assignments, and priorities with precision
• Problem Solver: You handle challenges calmly and find solutions that enhance guest satisfaction
• Safety Advocate: You enforce health and safety protocols to protect guests and team members
• Veterans and military spouses are encouraged to apply

What You’ll Do:

• Supervise daily housekeeping activities, including room cleaning, turndown service, and public area upkeep
• Inspect guest rooms and public spaces to ensure cleanliness and adherence to standards
• Assign tasks and manage workload to meet operational needs
• Respond promptly to guest requests and resolve issues professionally
• Lead, coach, and motivate housekeeping team members
• Conduct training on cleaning techniques, safety procedures, and brand standards
• Provide feedback and support career development opportunities
• Coordinate with Front Office and Engineering to ensure timely room readiness
• Communicate effectively with team members and other departments
• Assist with scheduling, payroll, and inventory management
• Maintain accurate records of inspections, supplies, and performance metrics

Other Responsibilities:

• Regularly lift up to 45 pounds, reach, bend, crouch, kneel, push, pull, and walk
• Stand for extended periods during shifts
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

• Previous experience in housekeeping or hospitality required; supervisory experience preferred
• Strong organizational and leadership skills
• Ability to work weekends, holidays, and flexible shifts
• Excellent communication and interpersonal skills
• Knowledge of cleaning techniques, safety standards, and inventory management
• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint)

Who You’ll Supervise:

• Room Attendants
• Housepersons
• Public Area Attendants

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.